MAIN | RFP/RFI | FIND A 3PL COMPANY | 2009 QUESTIONNAIRE | TOP 100 | AWARDS | WEB SITES


From the information you provide, Inbound Logistics editors will evaluate and choose the Top 100 Third-Party Logistics Providers. This list, which will be published in our special July 2009 3PL issue, is the 2nd most popular issue of the year, according to our 200,000+ readers. Top 100 3PL information will appear in print and on this site. Remember, we cannot consider listing your company unless you provide the full information we need. Please answer all questions to be considered for the Top 100 3PL List to be published in July of 2009.
IMPORTANT: Print this page after completion BUT BEFORE YOU HIT THE SUBMIT BUTTON to retain a record of your submission. You will NOT receive any hard copy proof of your submission once it has been sent.

2009 Top 100 3PL Questionnaire
Used by editors of Inbound Logistics magazine to select our Top 100 third-party logistics service providers. Use this form to tell us the basic characteristics of the services you provide. PLEASE NOTE: ALL FIELDS ARE REQUIRED AND THIS INFORMATION IS FOR PUBLICATION – EXCEPT WHERE INDICATED. If you have questions please contact Joe O'Reilly at 212-629-1563 or via email – joseph@inboundlogistics.com.
1) Company Name:


2) Company Address:


3) City:


4) State:


5) Zip:


6) Sales Phone:


7) Sales Email:


8) Web URL:


9) Are you primarily:
Asset-based
Non-asset-based
Both

10) Market area of specialization. Please check all that apply.
Asia
Southeast Asia (Including India)
Middle East/ North Africa
Eastern Europe/Russia
Europe
South America
North America (US, Canada, Mexico)
U.S. only

11) If global, how many offshore locations do you operate?


12) Estimated 2008 revenue (USD$) from logistics activities. This information is not for publication or release in any fashion. It is for evaluation use only.


13) Are you ISO certified?
Yes
No

14) LOGISTICS SERVICES & CAPABILITIES - Please check all that apply.
Lead Logistics Provider (LLP)
Integrated Logistics
JIT
Global Trade Services
Inbound Logistics
Logistics Process Reengineering
Payment Auditing/Processing
Inventory Management
Vendor Management
Product Life Cycle Management
None In This Category

15) WAREHOUSING SERVICES & CAPABILITIES - Please check all that apply.
Pick/Pack, Subassembly
Crossdocking
DC Management
Location Services (site selection, real estate)
Vendor Managed Inventory
Fulfillment
None In This Category

16) SPECIAL SERVICES - Please check all that apply.
Direct to Store
Direct to Home
Import/Export/Customs
Reverse Logistics
Marketing/Customer Service
Global Expansion - Sourcing/Selling
Security Analysis
Contingency/Crisis Planning
Logistics/Transportation Consulting
Staffing & Training
None In This Category

17) TRANSPORTATION SERVICES & CAPABILITIES - Please check all that apply.
Small Package
Air Cargo
LTL
Truckload
Intermodal
Ocean
Rail
Bulk
Dedicated Contract Carriage
Fleet Acquisition
Equipment/Drivers
Final Mile
None In This Category

18) TECHNOLOGY/WEB SERVICES & CAPABILITIES - Please check all that apply.
EDI
Wireless/RFID
Web Enablement
Visibility
Customer Relationship Management/Supplier Relationship Management
None

19) INDUSTRIES SERVED:
Manufacturing
Retail/E-Business
Distributors/Wholesale
Service Industries/Government

20) MARKETS SERVED: Your specialization (if any)


21) OPTIONAL: Please provide names of three companies you provide outsourced logistics services to. Customer 1:


22) Customer 2:


23) Customer 3:


24) THE FOLLOWING QUESTIONS WILL BE USED FOR OUR 3PL PERSPECTIVES MARKET ROUNDUP. THIS INFORMATION IS STRICTLY CONFIDENTIAL AND FOR RESEARCH PURPOSES ONLY. During your last measurement period were SALES generally up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%

25) During your last measurement period were PROFITS up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%

26) During your last measurement period did your CUSTOMER BASE grow or shrink? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%

27) To what do you attribute this growth or decline? Note whether SALES, PROFITS, or CUSTOMERS. (Input fields are open ended so take as much space as you need).


28) Was any growth in the past year due to M&A activity or was it solely organic and increased sales? If through M&A, what company(s) did you acquire?


29) Has your customer mix changed in the last year? For instance, are you targeting SMBs? Larger companies? Niche industries? If so, how are you adapting your services to meet these new user demands?


30) What types of technologies are you investing in? (Select all that apply)
Global Trade Management
TMS
WMS
RFID
ERP
Demand Management
Vendor Management
Freight Payment/Claims/Auditing
Optimization
Reverse Logistics
NONE
other:

31) What is the single largest challenge 3PLs face today?(SELECT ONE)
Capacity
Making a Profit
Rising Costs
Technology Investment
Global Coverage
Finding Customers
Finding Good Alliance Partners
Staffing, Training and other HR Issues
Regulation
Other:

32) Should customers generally partner with one 3PL or more than one?
Just One
More than One
Or Explain:

33) What are your customers' top challenges? (Select all that apply)
Cutting Transport Costs
Reducing Inventory
Reducing Labor Costs
Reducing Assets and/or Infrastructure
Expanding to New Markets
Globalization
Quality Control
Sustainability
Business Process Improvement
Vendor Management
Managing Supply Lines
Improving Customer Service
Technology Strategy and Implementation
Security and other Compliance Issues
Other:

34) What is the number one reason 3PL partnerships fail?
Poor Customer Service
Cost
More Competitive Options
Loss of Control
Cultural Dissimilarities
Failed Expectations
Other:

35) Your Name: [REQUIRED-NOT FOR PUBLICATION]


36) Your Company Name:


37) Your Phone Number:


38) Your E-mail:


39) Thank you for your participation. Before submitting your questionnaire PLEASE PRINT A HARD COPY FOR REFERENCE. Additional comments:
Thank you for your submission to the Top 100.

© 2009 Thomas Publishing Company