"We wanted to integrate E-Pedigree with our RFID initiative," says Robert Kashmer, H.D. Smith's vice president of information technology. Unisys hosted the software during the 60-day pilot, which was very successful, according to Kashmer.
"We did not have any false starts," he says, and the company did not need to refine the system before its full-scale implementation.
For its full E-Pedigree rollout, H.D. Smith is installing the software in Springfield, where the company hosts its entire enterprise's management systems.
Though Florida's law requires wholesalers -- not manufacturers -- to create drug pedigrees, some manufacturers decide to initiate the tracking documents for internal business reasons.
"If manufacturers provide a pedigree, we accept it. If they do not provide one, we initiate it, based on the Florida legislation," Kashmer says.
Happily, manufacturers, wholesalers, and pharmacies don't have to agree on one single electronic pedigree software package in order to do business together. A messaging format that allows different electronic pedigree systems to exchange data was recently developed by The Pedigree Messaging Work Group, part of EPCglobal, the standards body for RFID technology.
SupplyScape announced in February that it worked with competitor VeriSign of Mountain View, Calif., to make their systems interoperable based on this emerging standard.
Linking the Data
Drug pedigrees serve two purposes. First, they allow each company receiving the drug to understand who owned it at every link in the supply chain. "This gives companies confidence that the drug has always been owned by legitimate companies that treat the product properly," Kelly says.
Second, drug pedigrees help inspectors locate the source of a problem in case tainted or counterfeit drugs do somehow make their way into the marketplace.
Much or all the data companies add to a pedigree comes from their existing information systems. H.D. Smith draws its pedigree data from its WMS. Other companies need interfaces to enterprise resource planning or transportation management systems, while some users must enter data, such as tablet quantities or expiration dates, directly into E-Pedigree if their systems don't provide that data.
Using E-Pedigree, companies can associate a pedigree with three product units: bottle, case, or lot number. "H.D. Smith supports all three levels, depending on what the manufacturer provides," explains Kashmer.
Product may arrive at H.D. Smith's DC in serialized units -- bottles or other units that use RFID tags or two-dimensional bar codes as unique identifiers -- or in serialized cases, which associate one ID with all bottles in the case.
Because Florida's law doesn't require manufacturers to provide serial numbers, when H.D. Smith receives product with no unique identifier, it will associate a pedigree with all the units covered by a single lot number.
Most products in the pharmaceutical supply chain -- even the 1,000- to 2,000-tablet bottles used to package drugs at the wholesale level -- don't have serial numbers. Wholesalers use various techniques to associate a non-serialized bottle with a pedigree, such as identifying it by its storage location in the warehouse, or by the date it arrived in the facility, explains Kelly.
SupplyScape works with wholesalers to understand the various ways they organize warehouse operations, and has built business rules into its software to accommodate those different approaches.
"Depending on how wholesalers set up operations, they can make sure they match pedigrees to the correct bottles," Kelly says.
Serializing individual units is not yet common practice in the industry, but some manufacturers have started putting RFID tags on their products. Purdue, for example, used RFID tags on OxyContin bottles shipped during the pilot with H.D. Smith, and Pfizer is incorporating them into wholesale packaging for Viagra.
Manufacturers using RFID usually include a serialized bar code as well, in case the recipient doesn't have equipment to read the electronic tags.
While some pharmaceutical products pass through more than one wholesaler before reaching a pharmacy, H.D. Smith ships directly to retailers. The company's customers can use a web browser to view a pedigree containing information up through the point where the wholesaler sent the shipment out the door, Kashmer says.
Beyond the Regulations
Because H.D. Smith already has a proprietary WMS, it doesn't look to SupplyScape for functions beyond the ones required to meet the new pedigree regulations.
But SupplyScape offers optional modules that leverage data collected for pedigrees to achieve other goals, such as managing inventory to avoid out-of-stocks, tracking shelf life information, and assisting with targeted product recalls.
"Because the pedigree collects information at a granular level, it provides wholesalers and pharmacies -- the people in the operations areas -- with more detailed information than they had previously," Kelly says.
Along with H.D. Smith, another wholesaler currently implementing SupplyScape's technology is FFF Enterprises of Temecula, Calif. FFF is a leading distributor of human plasma products and flu vaccines. SupplyScape will host the E-Pedigree system for FFF, which will offer its customers two ways to receive pedigrees.
"FFF can transfer pedigrees electronically to customers, or their customers can view pedigrees on a web site," Kelly says.
H.D. Smith has begun managing electronic pedigrees in Florida, but it has not yet laid out a timetable for applying the software to its other DCs.
"Based on the performance in Florida, we will start focusing on additional DCs," Kashmer says.