1) Air Cargo/Forwarder Company Name:
2) Sales Phone:
3) Sales E-mail:
4) Web Site URL:
5) Number of years providing Airfreight services:
6) Are you primarily:
Asset-based
Non-asset-based
Both
7) Market area:
U.S. only
North America (US, Canada, Mexico)
Global
8) Do you handle:
Customs clearance?
Compliance with government, security and trade regulations?
Other international related services:
9) Do you offer:
Rate quotes online?
Real-time web based tracking tools for all shipments?
Can shippers book and create customs or export/import documents online?
Other:
10) Do you offer special services (check all that apply):
Heavy Freight
Hazmat
Door-to-Door
Perishable
Overnight
Next Flight Out
Charter
High Value
Other:
11) Do you offer any other services besides air freight?
Non-vessel operating common carrier (NVOCC)
Ocean freight forwarder
Customs broker
Consolidator
Logistics Services
Other:
12) What quality certification(s) do you hold (ISO etc)?
13) Please provide estimated gross sales revenue for your last FY in $USD. This info is not for publication but for evaluation purposes only.
14) THE FOLLOWING QUESTIONS ARE NOT FOR PUBLICATION. THEY WILL BE USED FOR OUR AIR FREIGHT MARKET INSIGHT REPORT. During your last measurement period were SALES generally up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%+
15) During your last measurement period were PROFITS up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%+
16) During your last measurement period did your CUSTOMER BASE grow or shrink? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%+
17) To what do you attribute this growth or decline? Note whether SALES, PROFITS or CUSTOMERS.
18) What are the most important challenges air freight carriers and forwarders face today? (Select all that apply)
Capacity
Making a Profit
Rising Costs
Technology Investment
Global Coverage
Finding Customers
Finding Good Alliance Partners
Modal Competition
Regulation
Security
M&A activity
Other:
19) What are your customers' top challenges? (Select all that apply)
Cutting Transport Costs
Reducing Inventory
Reducing Labor Costs
Reducing Assets and/or Infrastructure
Expanding to New Markets
Globalization
Business Process Improvement
Vendor Management
Managing Supply Lines
Improving Customer Service
Technology Strategy and Implementation
Security and other Compliance Issues
Other:
20) SUBMITTER'S INFORMATION (required) - Your Name:
21) Your Company:
22) Phone:
23) Email:
24) Don't forget to print if you need this. Thank you. Comments? Questions? For immediate answers email editor@inboundlogistics.com or enter your feedback below.
|
