1) What technology solutions will customers demand in the coming year? What are their hot-button concerns? (Please note: input fields are open ended so take as much space as you need)
2) Has your customer mix changed in the last year? For instance, are you targeting SMBs or larger companies? Niche industries? If so, how are you adapting your products to meet these new user demands?
3) What critical customer trends and/or changed needs impact the application of new business logistics technology?
4) Which technology challenges are most critical for your customers? Check all that may apply and please elaborate.
Cost:
Customer Service:
Scalability:
Transport Optimization:
Visibility:
Other:
5) Have you seen interest from customers for solutions that address (check all that apply):
Sustainability
Product lifecycle management
Vendor management
RFID
Security/Risk
Inbound logistics
Other:
6) Thank you for your assistance. Please let us know how to use your info.
OK to use my responses, no follow up please.
Use my responses but keep them anonymous.
OK to use my responses and contact me for follow up if needed.
7) NAME/TITLE:
8) COMPANY:
9) PHONE:
10) EMAIL:
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