Top 100 3PL Providers Questionnaire

To be considered for the 2012 Top 100 3PL Providers list, submit your credentials here. IL editors will make their decisions based largely on the information you provide here, so please be as thorough and accurate as possible. The Top 100 3PL list publishes in the July 2012 issue in print, and on this site.

Company Name

Company Street Address

City, State, Zip

Sales Phone

(

)

Sales Email

Company URL

Is the company primarily:

	Asset-based
	Non-asset-based
	Both

Geographic Coverage (please check all that apply)

	Asia
	Southeast Asia (Including India)
	Middle East/ North Africa
	Eastern Europe/Russia
	Europe
	South America/Central America
	North America (US, Canada, Mexico)
	U.S. only

Average Customer Size

	Small companies
	Mid-sized companies
	Large companies
	All sizes

2012 Revenue From Logistics Activities (US$ estimated). This information is not for publication or release in any fashion. It is for evaluation use only.

Certifications (please check all that apply)

	C-TPAT
	Lean
	Six Sigma
	ISO
	LEED
	SmartWay
	Other:

Markets Served (please check all that apply)

	Manufacturing
	Retail/e-Business
	Distributors/Wholesalers
	Service Industries/Government

Vertical Specializations (please check all that apply)

	Aerospace
	Agriculture
	Apparel & Textiles
	Automotive
	Chemicals
	Construction & Building Materials
	Cosmetics
	Consumer Packaged Goods
	Electronics
	Renewable Energy
	Food & Beverage
	Furniture
	Grocery
	Healthcare
	Oil & Gas
	Pharmaceuticals
	Trade Show

Logistics Services & Capabilities (please check all that apply)

	Lead Logistics Provider/4th-Party Logistics
	Integrated Logistics
	JIT
	Global Trade Services
	Inbound Logistics
	Logistics Process Reengineering
	Payment Auditing/Processing
	Inventory Management
	Vendor Management
	Shared Services (co-locating, collaborative distribution, etc.)
	None In This Category

Warehousing Services & Capabilities (please check all that apply)

	Pick/Pack, Subassembly
	Crossdocking
	DC Management
	Site Selection
	Vendor Managed Inventory
	Fulfillment
	None In This Category

Special Services (please check all that apply)

	Direct to Store
	Direct to Home
	Import/Export/Customs
	Reverse Logistics/Product Lifecycle Management
	Marketing/Customer Service
	Global Expansion - Sourcing/Selling
	Security Analysis
	Contingency/Crisis Planning
	Logistics/Transportation Consulting
	Labor Management
	Sustainability/Green Logistics
	None In This Category

Transportation Services & Capabilities (please check all that apply)

	Small Package
	Air Cargo
	LTL
	Truckload
	Intermodal
	Ocean
	Rail
	Bulk
	Dedicated Contract Carriage
	Fleet Acquisition
	Equipment/Drivers
	Final Mile
	None In This Category
	Other:

Technology/Web Services & Capabilities (please check all that apply)

	EDI
	Wireless/RFID
	TMS
	WMS
	Visibility
	Customer Relationship Management/Supplier Relationship Management
	None
	Other:

The following questions will be used for our 3PL Perspectives market roundup. This information is strictly confidential and for research purposes only.

SALES: During your last measurement period were sales generally up or down? Your best guess as to how much?

	+20%+
	+15%
	+10%
	+5%
	0%
	-5%
	-10%
	-15%
	-20%

	+20%+
	+15%
	+10%
	+5%
	0%
	-5%
	-10%
	-15%
	-20%

CUSTOMERS: During your last measurement period did your customer base grow or shrink? Your best guess as to how much?

	+20%+
	+15%
	+10%
	+5%
	0%
	-5%
	-10%
	-15%
	-20%

To what do you attribute this growth or decline? Note whether SALES, PROFITS, or CUSTOMERS. (input field is open-ended so take as much space as you need)

Growth in the past year was due to:

	Organic Sales
	M&A
	Both

If through M&A, what new business did you acquire?

Has your customer mix changed in the last year? For instance, are you targeting SMBs? Larger companies? Niche industries?

What types of technologies are you investing in? (please check all that apply)

	Global Trade Management
	TMS
	WMS
	RFID
	ERP
	Demand Management
	Vendor Management
	Freight Payment/Claims/Auditing
	Optimization
	Reverse Logistics
	Sustainability
	NONE
	Other:

What are the most important challenges 3PLs face today? (please check all that apply)

	Capacity
	Making a Profit
	Rising Costs
	Technology Investment
	Global Coverage
	Finding Customers
	Finding Good Alliance Partners
	Staffing, Training and other HR Issues
	Regulation
	Other:

What are your customers' top challenges? (please check all that apply)

	Cutting Transport Costs
	Reducing Inventory
	Reducing Labor Costs
	Reducing Assets and/or Infrastructure
	Expanding to New Markets
	Supply Chain Risk Management
	Quality Control
	Sustainability
	Business Process Improvement
	Vendor Management
	Managing Supply Lines
	Improving Customer Service
	Technology Strategy and Implementation
	Security and other Compliance Issues
	Other:

Should customers generally partner with one 3PL or more than one?

	Just One
	More than One
	It Depends

What is the number one reason 3PL partnerships fail?

	Poor Customer Service
	Cost
	More Competitive Options
	Loss of Control
	Cultural Dissimilarities
	Failed Expectations
	Other:

What strategies are shippers and 3PLs using to manage current challenges? (please check all that apply)

	Near-shoring or reshoring
	Vested Outsourcing
	Pool Distribution
	4PL/LLP Partnerships
	Supply Chain Decentralization
	DC Network Realignment
	Intermodal Transportation
	Managed Technology Services
	Demand-driven Logistics
	None Of The Above
	Other: