Top 100 3PL Providers Questionnaire

To be considered for the 2012 Top 100 3PL Providers list, submit your credentials here.  IL editors will make their decisions based largely on the information you provide here, so please be as thorough and accurate as possible. The Top 100 3PL list publishes in the July 2012 issue in print, and on this site.

 
[required] Company Name
 
[required] Company Street Address
 
[required] City, State, Zip
 
[required] Sales Phone
( )   -
 
[required] Sales Email
 
[required] Company URL
 
[required] Is the company primarily:
Asset-based
Non-asset-based
Both
 
[required] Geographic Coverage (please check all that apply)
Asia
Southeast Asia (Including India)
Middle East/ North Africa
Eastern Europe/Russia
Europe
South America/Central America
North America (US, Canada, Mexico)
U.S. only
 
[required] Average Customer Size
Small companies
Mid-sized companies
Large companies
All sizes
 
2012 Revenue From Logistics Activities (US$ estimated). This information is not for publication or release in any fashion. It is for evaluation use only.
 
[required] Certifications (please check all that apply)
C-TPAT
Lean
Six Sigma
ISO
LEED
SmartWay
None
Other:
 
[required] Markets Served (please check all that apply)
Manufacturing
Retail/e-Business
Distributors/Wholesalers
Service Industries/Government
 
[required] Vertical Specializations (please check all that apply)
Aerospace
Agriculture
Apparel & Textiles
Automotive
Chemicals
Construction & Building Materials
Cosmetics
Consumer Packaged Goods
Electronics
Renewable Energy
Food & Beverage
Furniture
Grocery
Healthcare
Oil & Gas
Pharmaceuticals
Trade Show
None
 
[required] Logistics Services & Capabilities (please check all that apply)
Lead Logistics Provider/4th-Party Logistics
Integrated Logistics
JIT
Global Trade Services
Inbound Logistics
Logistics Process Reengineering
Payment Auditing/Processing
Inventory Management
Vendor Management
Shared Services (co-locating, collaborative distribution, etc.)
None
 
[required] Warehousing Services & Capabilities (please check all that apply)
Pick/Pack, Subassembly
Crossdocking
DC Management
Site Selection
Vendor Managed Inventory
Fulfillment
None
 
[required] Special Services (please check all that apply)
Direct to Store
Direct to Home
Import/Export/Customs
Reverse Logistics/Product Lifecycle Management
Marketing/Customer Service
Global Expansion - Sourcing/Selling
Security Analysis
Contingency/Crisis Planning
Logistics/Transportation Consulting
Labor Management
Sustainability/Green Logistics
None
 
[required] Transportation Services & Capabilities (please check all that apply)
Small Package
Air Cargo
LTL
Truckload
Intermodal
Ocean
Rail
Bulk
Dedicated Contract Carriage
Fleet Acquisition
Equipment/Drivers
Final Mile
None
 
[required] Technology/Web Services & Capabilities (please check all that apply)
EDI
Wireless/RFID
TMS
WMS
Visibility
Customer Relationship Management/Supplier Relationship Management
None

The following questions will be used for our 3PL Perspectives market roundup. This information is strictly confidential and for research purposes only.
 
[required] SALES: During your last measurement period were sales generally up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%
 
[required] PROFITS: During your last measurement period were profits up or down? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%
 
[required] CUSTOMERS: During your last measurement period did your customer base grow or shrink? Your best guess as to how much?
+20%+
+15%
+10%
+5%
0%
-5%
-10%
-15%
-20%
 
[required] To what do you attribute this growth or decline? Note whether SALES, PROFITS, or CUSTOMERS. (input field is open-ended so take as much space as you need)
 
[required] Growth in the past year was due to:
Organic Sales
M&A
Both
 
If through M&A, what new business did you acquire?
 
[required] What current or looming trends are having the greatest impact on your business?
 
[required] What are the most important challenges 3PLs face today? (please check all that apply)
Capacity
Making a Profit
Contingency Planning
Rising Costs
Technology Investment
Global Coverage
Finding Customers
Staffing, Training and other HR Issues
Regulation
Other:
 
[required] What types of technologies are you investing in? (please check all that apply)
Cloud-based Solutions (broadly)
Global Trade Management
TMS
WMS
RFID
ERP
Freight Payment/Claims/Auditing
Optimization
Sustainability
NONE
Other:
 
[required] What are your customers' top challenges? (please check all that apply)
Cutting Transport Costs
Scaling Inventory To Demand
Reducing Labor Costs
Reducing Assets and/or Infrastructure
Expanding to New Markets
Supply Chain Risk Management
Sustainability
Business Process Improvement
Vendor Management
Improving Customer Service
Technology Strategy and Implementation
Security and other Compliance Issues
Other:
 
[required] What strategies are shippers and 3PLs using to manage current challenges? (please check all that apply)
Nearshoring or Reshoring
Alternative Sourcing Strategies
Co-locating, Collaborative Distribution
4PL/LLP Partnerships
Supply Chain Decentralization
DC Network Realignment
Intermodal Transportation
Managed Technology Services
Demand-driven Logistics
None Of The Above
Other:
 
[required] Should customers generally partner with one 3PL or more than one?
Just One
More than One
It Depends
 
[required] What is the number one reason 3PL partnerships fail?
Poor Customer Service
Cost
More Competitive Options
Loss of Control
Cultural Dissimilarities
Failed Expectations
Other:
 
[required] Your Name: (these fields are not for publication)
 
[required] Your Company:
 
[required] Your Phone:
( )   - Ext.
 
[required] Your Email:
 
Comments?
 
[required] Your Address:
 
[required] Your City:
 
State:
 
 
Zip:
 
Additional Comments:
Thank you for your participation. Before submitting your questionnaire, please print a hard copy for reference.