Articles | March 2011

Feature Stories

Case Studies

Casebook

PETCO’s Pet Project

For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.

Brian Hatfield

Reader Profile

Brian Hatfield’s Supply Chain Stylings

As vice president of supply chain at KPPS, Brian Hatfield oversees the network that brings the company's hair care products to salons across North America.

Commentary

Felecia Stratton

Checking InFelecia Stratton

Managing Risk in a Chain of Fire

Man-made disruptions and natural disasters have a radiating effect on global supply chains. Inbound Logistics Editor Felecia Stratton discusses ways of coping.

Christopher Chung

EcoDevChristopher Chung

Efficient Use of State Resources Keeps Transportation Flowing

Christopher Chung, CEO of the Missouri Partnership, describes how Missouri's efficient use of state resources results in efficient transportation that does not compromise safety or customer satisfaction.

Jim Bengier

IT MattersJim Bengier

Retail Recovery Depends on an Integrated Supply Chain Strategy

To successfully manage multi-brand and multi-channel selling, retailers need to optimize customer order fulfillment across all brands and channels, writes Jim Bengier of Sterling Commerce.

John Haber

ViewpointJohn Haber

Five Market Concerns Driving Shipper Cost Increases

John Haber, NPI, outlines five market concerns that will have the biggest impact on shipper spending in the near future.

How-To

Ten Tips

Establishing a Successful Core Carrier Program

Charlie Hitt, 3PD Inc., offers tips for implementing a successful core carrier program.

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