Articles | June 2011

Feature Stories

Case Studies

Design Within Reach chair

I.T. Toolkit

When Just Enough Goes All the Way

In the midst of organizational change, furniture retailer Design Within Reach upgrades its demand forecasting and replenishment system to better control inventory.

Jennifer Burkhardt

Reader Profile

Jennifer Burkhardt: What's Brewing?

Jennifer Burkhardt, transportation manager of the specialty coffee business at Green Mountain Coffee Roasters, takes charge of all movements into and out of the company’s manufacturing and distribution sites.

Commentary

John Rodeheffer

3PL LineJohn Rodeheffer

Does Your 3PL Provide ‘Golden Rule’ Customer Service?

John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.

Simon Kaye

Carriers CornerSimon Kaye

Ports Plug In: Electronic Tracking Tools Create Smooth Sailing for Ocean Cargo

Most ports today compete globally with one another and reflect tremendous productivity gains in ocean transport achieved in recent decades. Simon Kaye of Jaguar Freight offers tips on choosing a port with electronic and data processing sophistication.

Felecia Stratton

Checking InFelecia Stratton

For the Love of the Green

Inbound Logistics Editor Felecia Stratton questions whether the green consumer phenomenon is a fad – and what it means for supply chain and logistics sustainability initiatives.

Steve Ford

IT MattersSteve Ford

Rallying CFO Support for Your Supply Chain Initiatives

Steve Ford, CFO of TradeCard, outlines strategies for enlisting your chief financial officer’s support for supply chain initiatives.

How-To

Ten Tips

Managing Fresh Produce Shipments

Shipping fresh produce requires quick movement through the supply chain to prevent product spoilage. C.H. Robinson’s general managers, Gary York, Bob Biesterfeld, and Mark Petersen, provide advice for managing produce shipments.

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