3PD, Inc.

3PD is one of North America's largest and most focused providers of last-mile heavy goods delivery and logistics.

It makes millions of deliveries per year for some of North America's largest retailers and manufacturers via more than 500 locations, 1,700 world-class delivery teams and several industry-leading systems and customer service processes.

3PD was one of the first companies to create a nationwide last-mile delivery solution for products such as furniture, appliances, large-scale electronics and building materials. Today, that solution includes three primary offerings:

• 3PDedicated: Home, business or job site delivery throughout the United States or Canada
• 3PDirect: Non-agent-based network delivery solution within the lower 48 U.S. states (including pick-up services from any domestic factory, supplier or distribution center)
• 3PDesktop: Customer experience management technology

All of these offerings feature options such as:

• Convenient web portal or EDI order entry
• Advanced or point-of-sale delivery appointment scheduling
• Cross-docking and value-adding warehousing services
• Automated en-route convenience calls to the customer on or before the day of delivery
• Item-level, real-time tracing
• Unpacking, set-up, installation, debris removal and used merchandise removal at the delivery site
• White-glove, furniture deluxing, appliance installation and other value-adding activities
• Customer and retail call center support
• Automatic post-delivery surveys and exceptions management
• Same-day incident resolution
• Robust back office report generation and order tracking

And all come complete with the 3PD emphasis on last-mile speed, reliability and nationwide consistency: "Our list of services is diverse. But it's also extremely focused," says 3PD CEO Karl Meyer. "Everything we do is first and foremost about last-mile logistics–and ultimately about last-mile efficiency and excellence."

Since opening its doors in 2001, 3PD has quickly become one of the largest North American players in the last-mile logistics sector. It currently makes nearly 3 million deliveries annually with the help of various specialized equipment. And it has continually earned honors and accolades from clients, industry organizations such as CSCMP, and national publications such as Inbound Logistics, which named it a Top 100 Provider in 2007, 2008, 2009, 2010, and 2011.

3PD
1851 West Oak Parkway, Suite 100
Marietta, GA 30062
Tel: 1-866-373-7874
www.3pd.com
sales@3PD.com