To provide a superior customer service experience by delivering innovative, flexible and value driven solutions.
At BNSF Logistics, we take great pride in offering personalized solutions to our customers from across the globe. The expertise, scope, uncommon financial depth and resources we are able to invest to create multi-modal supply chain solutions is unparalleled. It is our passion to provide our customers with creative, cost-effective and sustainable solutions to address their complex logistics challenges.
“Yeah, we can do that” is more than a tagline ... It’s the way we do business every day.
BNSF Logistics is a Berkshire Hathaway Company and wholly owned subsidiary of Burlington Northern Santa Fe, LLC (BNSF). BNSF Logistics has been developing and implementing logistics solutions for a wide variety of consumer and industrial products companies for more than 10 years. We take great pride in finding or developing the right solutions for our customers, regardless of service or location. It is the determination and ability to invest in infrastructure and capabilities to address issues of the global marketplace, that differentiates BNSF Logistics from other 3PL providers.
In a world where pressure on costs is greater than ever and where service execution is simply the “price of admission,” customer service stands alone as the key differentiator between BNSF Logistics and other providers. Customer satisfaction is always our number one priority. It’s an area where we consistently measure our results and continue to challenge our people and our organization to take customer satisfaction to the next level. Even with some of the highest customer satisfaction scores in the industry, we continue to strive to exceed our customers’ expectations.
BNSF Logistics has developed expertise and invested in capacity and capabilities in four distinct but often overlapping markets; Domestic, International; Project Cargo and Solutions Design. We have the resources, depth, and willingness to invest in complex pursuits to find the most economically friendly and cost-effective solution each time by combining multiple service modes to create greater efficiency and economies. The more complex the need, the more innovative the solution; the greater innovation equates to a stronger value proposition and measurable, bottom-line impact for our customer.
Our innovative solutions range from single shipment execution to complete network design and operations. Our professional project management expertise spans from retail construction logistics, fixtures sequencing and kitting, route optimization studies and the development of transload and storage facilities. We provide an unmatched blend of professional expertise, logistics technology and engineered solutions designed to maximize value.
Working with all Class 1 and short line railroads, we deliver effective options for rail transportation through the complete North American rail network. Using a combination of rail, transload and highway services, we deliver significant cost savings and sustainable solutions for our customers.
While our railroad roots allow us to build domestic solutions with a rail element incorporated, we remain a classic non-asset based 3rd party provider. Our suite of services covers the entire spectrum of domestic and international services. Our service capabilities include truck, rail, intermodal, international ocean, customs house brokerage, managed transportation and distribution services, domestic & international air, and supply chain consulting and design services.
Our recent acquisitions of Albacor Shipping and EP-Team in December 2012, represent a bold commitment to global project cargo, as these two companies are heavily invested in that arena. Recognizing the build-out of infrastructure in the emerging economies around the globe as a driving force for logistics demand, BNSF Logistics has invested in the expertise and global presence of these companies to ensure we have the capabilities our customers require.