Vision Statement: To be the premier transportation solutions company in domestic and global markets served.
Mission Statement: To provide innovative solutions designed to exceed customer expectations, increase shareholder value and ensure the continued success of the OD Company and our family of employees.
Thomasville, N.C. -based Old Dominion Freight Line is an LTL, national multi-regional motor carrier providing one-to-five day, next day and second-day services among six U.S. regions and seamless worldwide LCL and FCL services.
Through its four product groups, OD•Domestic, OD•Expedited, OD•Global and OD•Technology, the company offers an array of innovative products and services that provide direct service to 48 states through over 215 state-of-the-art service centers. In addition to domestic LTL services, the company offers expedited, drayage and assembly and distribution services, as well as container delivery services to and from North America, Central America, South America and the Far East.
The four product groups:
OD-Domestic’s single source operation helps customers manage their domestic shipping needs with confidence. Old Dominion provides complete nationwide coverage across all regions of the United States, and the company’s super regional service allows customers to ship nationally, interregionally and intraregionally within the Northeast, Southeast, Midwest, Central states, Gulf states and West regions of the country, with the most competitive transit times available.
OD-Expedited provides daily on-time deliveries, guaranteed deliveries within normal transit times and time-specific deliveries, including air service, tailored to customers’ needs. Old Dominion provides online tracking and tracing, monitored shipments 24/7 and a seasoned, proactive team to serve customers.
OD-Global offers seamless, reliable worldwide LCL and FCL services tailored to meet customers’ export and import, foreign to foreign or air freight needs. In North America, Old Dominion provides direct service to Alaska, Canada and Mexico. Outside North America, the company’s service extends to the Caribbean, Europe, the Far East, Central America, South America and points in between. Old Dominion’s Pacific Promise provides businesses with standard guaranteed transit times and simplified rates from the 23 origin ports in Asia to nearly any U.S. domestic destination. The offering also includes port-to-door tracking of all shipments.
OD-Technology’s award-winning technology enables the company to manage both equipment and shipments more efficiently while consistently providing customers with superior service, access to real-time information and the comfort of knowing their shipments are moving as safely as possible. On the company’s secured website, odfl4me.com, customers can manage their accounts with Old Dominion and control transactions, including scheduling pickups and tracking shipments in real-time.
Since 1934, Old Dominion has built a solid reputation of “Helping the World Keep Promises" with its customers by achieving, among other key metrics, one of the highest on-time delivery records and one of the lowest claims ratios in the industry.
In March 2012, for the third consecutive year, Old Dominion was honored by Mastio & Company as the No. 1 National LTL carrier in their 2011 Value and Loyalty Benchmarking Study. Also in 2012, the company was named one of America’s 100 Most Trustworthy Companies by Forbes magazine out of more than 8,000 companies surveyed. The annual recognition is awarded to publicly traded corporations that have consistently demonstrated transparent, conservative accounting practices and solid corporate governance and management.
For more information about Old Dominion, visit odfl.com or call (800) 432-6335.