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DM Fulfillment

Bob Klunk
Managing Director

To be the preferred fulfillment partner for small and medium-sized businesses by providing quality solutions that create an outstanding consumer experience while allowing our clients to focus on product sourcing, brand building and revenue generation.

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At DM Fulfillment, we pride ourselves on delivering value, reliability, innovation and trust as a fulfillment and distribution partner. Our mission is to deliver an outstanding customer experience to both our partners and their customers. We accomplish this through excellence in fulfillment, integration through technology, value-add services promoting your brand and outstanding customer service.

While our investments in technology and highly efficient distribution centers allow us to reach 99% of the U.S. population in one or two days by low-cost ground shipping, those same efficiencies allow us to keep start-up costs low and support highly competitive pricing. In addition, our technology group can help integrate our systems, electronically automating the ordering process. You can feel at ease knowing real-time reports are always available via our reporting portal, providing a comprehensive snapshot of your account.

National Footprint with Competitive Costs

Our four highly automated distribution centers are strategically located to reach 99% of the U.S. population in one or two days through economical ground shipping. Our system will optimize every order to select the best origin and carrier for the lowest freight cost and time in transit.

Technology Integration

Our technology group can connect our order entry system to your order management or ecommerce platform. In-house development staff and partnerships are in place to set-up and receive electronic orders (EDI) with national providers. Information is real-time and all orders are 100% RF scanned for accuracy and efficiency. Order accuracy is 99.95%.

Experienced Team and Leadership

The DM Fulfillment Client Services Team is a dedicated group of professionals focused on our customers. The team includes individuals experienced in the onboarding of new customers to transition your account with little or no disruption to your business. Each account has a dedicated customer support representative and a senior management advocate.

Brand Building Marketing Support

Reinforce your brand with branded pick tickets and print-on-demand, in-box collateral capabilities to deliver high impact, branded communications with your product shipments. Promote your brand and products to drive repeat business.

A Total Solution

The DM Marketing Team and 100+ seat call center provide personalized customer support and promotional activity for vendors and our network of 6,000 independent partners and fulfillment clients. Areas of specialty include direct response marketing, demand generation and merchandising support.

DM Fulfillment
5 Research Park Dr.
St. Charles, MO 63304