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Lane Balance Systems

Jeff Owen

The mission of Lane Balance Systems is to provide quality business solutions to our customers through collaborative business partnerships based on our core principles of quality and excellence.

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Since 2000, Lane Balance Systems has provided high quality transportation services to a continually growing list of prestigious customers. We work with our customers to create and build custom applications to solve challenges and improve the efficiency of their transportation network.

With an emphasis on understanding our customers’ business needs and challenges, we consistently deliver quality solutions and exceptional customer service and support. With Lane Balance Systems, you’re more than just a customer. You’re a collaborative partner with an organization committed to quality, excellence and success.

Lane Balance Services:

Shipment Management

Center (SMC)

  • Inbound, outbound and third party transportation management
  • 24/7/365 Customer Service Call Center
  • Web-based Transportation Management System (TMS)
  • Shipment tracking and tracing
  • Location profile management
  • Code Logic validations
  • Shipment rating and routing
  • Manual and EDI 214 statuses
  • Freight scheduling tool
  • Bar-coded Packing List & Shipping Label
  • Enforcement of routing guide compliance
  • Reporting shipment history
  • On-line access with visibility to all shipments


Carrier Management

  • All modes (TL, LTL, Expedite, Intermodal and International)
  • Rate negotiation
  • Contract construction and negotiation
  • Carrier metrics reporting
  • Carrier Performance Management
  • Carrier Billing Management

Freight Claim Filing and Management Services

  • Easy-to-use web entry claim filing
  • Claim number cross-referenced to carrier’s claim number and client’s reference number on all submitted claims
  • Visibility to all freight claims activity
  • Customized reporting capabilities by type of claim, location, vendor or carrier
  • Contract negotiation and review with recommendations to current contract items related to freight claims
  • Tracking and reporting claims
  • Effectively manages claim process from entry until resolution
  • Knowledgeable feedback provided on freight claim issues and recommendations to reduce claims

Information Services

  • End to end shipment visibility
  • Web based information system for ad hoc and canned reporting
  • Front end cost allocation
  • Opportunity to integrate historical operating and spend information
  • Required interfaces to enterprise and legacy system

Dedicated Services

  • Complete turn-key dedicated operations, customized to meet customer’s needs
  • Asset based equipment and/or carrier partner equipment
  • Specialized equipment to improve efficiency
  • Supply management and oversight for service matrix

Trucking Services

  • Provide immediate truckload capacity utilizing asset-based equipment and reliable network carriers with competitive rates
  • Any equipment type needed: van, flatbed or specialized
  • Reporting services via web-based tracking and carrier service metrics
  • Oversized, overweight, escort required and hazmat shipments

Lane Balance Systems–Your true collaborative partner.

Lane Balance Systems
8700 Trail Lake Drive, Suite 100
Memphis, TN 38125
Toll Free: 877-406-9966