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Ben McLean

Mission Statement:

Our mission is to employ the best team in the industry to move our customers’ business safely, efficiently and on time, every time.

Facts About Ruan

  • Headquartered in Des Moines, IA
  • Total revenue of $807,000,000
  • Freight under management $250,000,000
  • 24/7 customer care from one full-service 3PL provider
    • Asset and non-asset options
    • 260 operations, 5,200 team members, including 4,200 professional drivers
    • 3,950 power units and 7,500 trailers
  • 99.8 percent on-time delivery
  • 99.7 percent customer retention
  • Ongoing commitment to quality and process improvement
  • 2012, 2013 and 2014 SmartWay Excellence Award recipient
  • Principal sponsor of the World Food Prize

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Ruan is a family-owned company with 83 years of transportation experience and a strong commitment to our team members and the communities we serve. We operate according to our original principles of integrity, hard work, innovation, quality customer service and compassion.

Your Integrated Solutions Partner

Ruan’s Integrated Solutions service combines the flexibility of our non-asset and asset capabilities with optimal technology and superior service focused on continuous improvement, cost savings and supply chain efficiency. The Ruan team partners with you to evaluate, optimize and deliver a one-source transportation solution. Ruan’s core business is Transportation Management which allows you to focus on your core competencies. Ruan’s Integrated Solutions service offerings include:

  • Fleet Management
    • Dedicated contract carriage
    • Bulk transportation
  • Supply Chain Solutions
    • Logistics management, mode selection, carrier management, freight pay and audit, inbound and LTL consolidation, final mile, certified brokerage, load and route optimization, warehousing, cross-docking, sub-assembly, kitting, and more

Ruan’s Integrated Solutions are supported by people, process and technology.

Supported by People
  • Focused team experienced in all aspects of supply chain design and operations
  • Seamless, in-house start up and TMS implementation
  • Driver turnover is 1/5 the national average
  • One point of contact and one consolidated bill for all services
  • Safety and regulatory experts monitor issues every day
Supported by Process
  • Business intelligence team provides ongoing analysis that identifies opportunities for continuous improvement and cost savings
    • Key performance indicators
    • Quarterly business reviews
  • Surge capacity strategies add flexibility with part-time drivers
  • Effective and unique backhaul programs
  • Carrier development and partnership management
    • Stringent carrier qualification/onboarding process and safety monitoring
    • Carrier benefits: quick pay, fuel and maintenance programs
  • Comprehensive freight claim management
  • Industry-leading supply chain event management and workflow
Supported by Technology
  • Best-of-breed TMS combines proprietary in-house functionality, OTM and TMW generating cost savings and optimization
  • Sophisticated transportation planning engine builds efficient shipments employing route and cube optimization, mode selection, waterfall tendering and network analysis
  • Rich analytics and KPI reporting are available on customer web portals

Ruan has expertise in transporting goods in every industry. And everyone at Ruan is dedicated to your business and to your cargo.

666 Grand Avenue—Suite 3200
Des Moines, IA 50309
866-782-6669 x7