Consumer Experience Re-engineered
In a world where everything is on-demand, it has never been more important for your business to deliver.
Today’s on-demand economy presents some serious logistical challenges – challenges that an operations manager or even a roomful of dispatchers cannot solve efficiently. Logistics businesses are expected to be flexible enough to constantly react and adjust to real-time information. Whether it is the placement of a new rush order, last minute cancellations, or other unforeseen events, your operations team must deal with these as efficiently as possible, to stay competitive.
Cheetah (LOOP®) provides a seamless operational experience in real-time, with full visibility, predictive ETA’s, Arrival/Departure status, Signature captures on (POD), Camera Integration and confirmation of messaging with one predictive system. Shifting from information visibility for only select individuals, to global visibility with predictability to all involved in the delivery chain.
- 1 Dispatcher manages over 100 routes and drivers
- Centralized dispatch
- Reduced Customer service calls and customer wait time
- Adapt routes live to changing conditions
- Improve operations continuously with self-learning algorithms
- Reduce operating cost
Cheetah Software Systems
Cheetah (LOOP®) is the only operations solution that not only plans delivery routes, but also predicts extremely accurate arrival times as it adapts, live and automatically, to changing operational conditions. These changes include traffic, weather, accidents, customer cancellations, new stop-insertion and driver exceptions. The Cheetah optimization engines receive real-time events like GPS while tracking all drivers in its operational network allowing its optimization engines to seamlessly guide the driver through every step of the process. Customers, Store Managers and Corporate have a real time, live view of the entire network and its delivery performance for all its customers, allowing companies to be operationally proactive rather than reactive.
The Cheetah platform utilizes street network data from multiple sources including TomTom, Google and its own network to calculate the travel time between stops while incorporating historical traffic analytics. Google Live Traffic data and Cheetah’s live dynamic re-optimization occur continuously with every live changing event on the road, resulting in pinpoint operational accuracy. The Cheetah platform has been successfully integrated with its customer’s enterprise technology platforms supporting many different verticals. These enterprise customers include the likes of FedEx, Macy’s, JS Logistics, Ward Trucking, Central Freight and Cardinal Health. These system integrations incorporate a variety of operational systems like POS, E-commerce, WMS, TMS and accounting production systems to synchronize the entire end-to-end logistics process.