Coyote’s “No Excuses” philosophy to offer both shippers and carriers the best service experience in the industry has catapulted it to be one of America’s leading 3PLs. Coyote’s fanaticism for this commitment is fueled by its culture, people, and technology every day. Coyote invests in its employees, offering rigorous training programs, accessible leadership, talent development, and more.
Ten years after its founding in 2006, Chicago-based Coyote has grown to a pack of 2,000 employees operating in 17 offices. In September of 2016, Coyote opened its first office in Mexico, placing down roots in Guadalajara, Mexico. Coyote offers a vast North American carrier network; truckload, less-than-truckload, and intermodal brokerage services; cross-border transportation services; unique solutions including an internally developed transportation management platform and Private Fleet Service; and CoyoteGO, our mobile app. In 2015 Coyote became a subsidiary of UPS.
Coyote specializes in truckload (dry, temperature-controlled, open-deck, and more), less-than-truckload, and intermodal (specialized rail) modes and cross-border transportation for more than 14,000 shippers, from Fortune 100 companies to small businesses, across many different industries. Coyote’s ever-growing network of more than 40,000 transportation providers is one of the largest in the industry.
Backed by an internal team of transportation experts and software developers, Coyote designs and builds its technology in-house. The company’s Collaborative Transportation Management (CTM) service provides shippers with exceptional supply chain visibility and cost control. Because the platform is customizable, Coyote can support each individual shipper’s needs, helping each unique supply chain run as efficiently as possible. CoyoteGO, Coyote’s mobile app, is built for efficiency and convenience to allow carriers to be in touch with Coyote 24/7/365. Drivers can check in, view load details, send updates, and submit paperwork, all with just one touch.
CEO Jeff Silver started in the transportation and logistics industry in 1984, when he moved to Chicago to join a friend’s start-up logistics company. By the time American Backhaulers was sold in 1999, it had grown to be the second-largest freight brokerage in North America at the time. Silver then took a five-year hiatus from the industry, during which he pursued his MBA at his alma mater, the University of Michigan, and a master of engineering in logistics at MIT.
Throughout his three decades in the industry, Silver had known there was a need for a stronger service commitment. Backed by his deep experience and advanced education, Silver embarked on a mission to change it. He teamed up with his wife, Marianne–also Coyote’s chief people officer–to found Coyote in 2006. In 2015, under Silver’s leadership, Coyote became a subsidiary of UPS.