Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Actionable tips help you revitalize your warehousing, 3PL, trucking, and global logistics operations.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Expedited shipping modes are a crucial part of shippers’ planned transportation strategies.
Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.
Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.
Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.
Expedited services transport cargo by air, sea, or ground to meet shippers’ demands for consistent, on-time delivery with short lead times.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
Traffic congestion and infrastructure limitations can complicate shipment deliveries in major cities. Carriers such as DHL and UPS use network engineering, communication tools, and contingency planning to ensure they meet customer needs.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Logistics technology helps turbo-charged expedited carriers move freight for shippers with an extreme need for speed. Con-way Truckload, FedEx Custom Critical, Old Dominion Freight Line, Schneider National, and UPS share their perspectives.
FedEx primary package facility processes 2,500 items an hour. A behind-the-scenes look reveals how the bustling facility operates.
When expediting shipments, visibility, communication, and customer service get into gear.