U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Retailers are implementing technology to more accurately forecast demand.
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Retailers need new technologies and capabilities to operate in a new omni-channel world.
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Executives at two leading companies weigh in on supply chain’s value to their organizations.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Retailers are modifying their supply chain strategies in response to recent industry trends.
Kaikini Bikini manages growth with integrated inventory control and shipping.
Retail operations need support from e-commerce, IT, and logistics execution.
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
A new study determines the top 15 undergraduate and graduate supply chain management programs in the United States, based on the teaching of technology, software, and quantitative tools used by supply chain professionals, as well as the variety and depth of this coursework.
To help save money, shippers should build a strong relationship with their LTL carrier.
Martin Associates report points to the importance of continuing U.S. port investment; Henry Ford College introduces associates degree in supply chain management; Freight Can't Wait program encourages Congress to earmark funding exclusively for freight infrastructure projects; Manufacturers are finding better ways to engineer and prototype products using 3D printing technology; McDonald's pledges to lessen impact on global deforestation throughout its entire supply chain.
Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?
A look at the challenges warehouse managers face as they build a well-integrated warehouse workforce, and how they address those issues.
When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.
Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.
Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.
Jim Young, senior supply chain manager at Applied Microstructures, Inc., is responsible for everything from sourcing materials and services to shipping finished products
With a skills gap narrowing the options, companies must hire employees that are valuable in the long-term.
A good reverse logistics program offers mobile device retailers and OEMs a world of opportunity.
Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.
E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.
It is important for employers to find the most effective way to communicate with their multilingual workforce.
Employers must ensure that employees with disabilities are treated with respect.
The role of supply chain practitioner is evolving by integrating technology, functional expertise, and experience to identify problems and engineer solutions.
The list of competencies employers seek when they recruit supply chain professionals keeps growing longer and more complex. Here’s how degree-granting programs keep pace, and enable well-rounded graduates to fill prime positions.
When it came time to face the ACE, HW St. John bet on an automated solution that streamlines processes and deals customers a winning hand.
A route planning systems can drastically reduce the time it takes to plan your transportation schedule. Other benefits include lower mileage and fuel usage, decreased carbon emissions, and increased customer service.
Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers
Shippers, carriers, manufacturers – everyone in the business of shipping Dangerous Goods needs to stay up to date on what’s going on in the industry.
All logistics and transportation stakeholders must work together to eliminate the supply chain talent gap.
With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.
Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.
A review of the important mile markers in supply chain management that brought us to present day shows we have made progress, but there is more work to be done.
North America’s manufacturing sector is on an upward trajectory. However, a shortage of young talent, compounded by Baby Boomers’ negative perceptions about Millennials, could impact its continued expansion, according to ThomasNet’s latest Industry Market Barometer® (IMB) research.
ThomasNet, ISM and Inbound Logistics partner to create the 30 Under 30 Rising Supply Chain Stars program to recognize the brightest young stars in supply chain management today.
How manufacturers can use technology to stretch the capabilities of their existing workforce.
Technology is enabling an unprecedented level of transparency and communication to help shippers and their logistics providers understand each other's operations, and collaborate in ways that were much more difficult in the past.
Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations.
Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.
Andy Yablin, vice president, transportation at Scholastic Inc., is responsible for transportation from manufacturing facilities to distribution centers, and from distribution centers to customers.
Kevin Hickey, Vice President, North American Customer Service for Maersk Line outlines the benefits of performance metrics, and the impact they have on carrier relationships and ongoing improvements.
Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.
Memphis supports global supply chains through highway, rail, airport, and inland port assets, and a qualified workforce.
When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.
Profile of Leslie Dean, senior director, supply chain, at Menchie’s Frozen Yogurt.
For Tamsen Fricke, operations manager at Divine Chocolate USA, fair trade and logistics make a delicious combination.
Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.
Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status
DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships
Manage reverse logistics to reduce costs and recover investment on damaged and expired products, and inventory returns.
When customers need products fast, Chet Mullen of lift truck manufacturer Raymond Corporation rises to the occassion.
Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.
Military veterans bring valuable skills and characteristics that make logistics operations stronger.
When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.
CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.
Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.
Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.
Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.
Companies must not only mitigate supply chain risk, but also understand the logistics of global recall management.
Employers want new hires who combine diverse, real-world experience with academic achievement.
Colleges are adding logistics and supply chain education programs to support the next generation of professionals.
Senthil Arumugam, vice president of logistics & inventory management at US LBM Holdings, constructs a sturdy operation.
Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.
As director of logistics at Universal Lubricants, Bud Snodgrass keeps transportation and warehousing moving smoothly.
TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network
Liquidating overstocks and returned goods allows manufacturers and retailers to recover the items’ value.
A Transportation Club of Atlanta internship program connects Georgia’s supply chain students with leading businesses.
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
Bob Kalland digs his job as inventory and logistics manager for Atlas Copco Mining and Rock Excavation.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Ax Torres supervises outbound shipping at agricultural machinery company AGCO Corporation.
Effective employee training programs benefit workers and align with corporate business objectives to drive results.
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
Inbound Logistics Editor Felecia Stratton discusses the merits of supply chain continuing education.
Jason Shefrin, executive vice president, global sourcing, at InterDesign Inc. streamlines global operations.
Take your supply chain career to the next level with a certification or certificate program.
Catch up with four supply chain professionals previously featured in Inbound Logistics' Reader Profile.
George Calvert of Amway explains how the company's supply chain strategy supports its business model.
Job training is vital to maintaining a skilled and properly credentialed workforce, and must be built into every budget.
Sean Vasquez manages EDI and transportation for Sun-Maid Growers of California.
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Universities and corporations are collaborating to improve supply chain education offerings and better equip students.
As international business manager at Alarm.com, Magaly Garza supports global market growth and develops new distribution channels.
Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.
Equipped with industry training, new logistics professionals need their more experienced peers’ communication and interpersonal skills.
As director of purchasing at wine company Vino del Sol, Mara Gonzalez squeezes supply chain data from a business intelligence solution.
Planning for peak returns season can minimize processing costs and maximize recovery values of returned inventory.
Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers.
Chris Carlson, VP of Batteries Plus Bulbs, gets a jolt out of optimizing warehouse labor and inventory flow.
The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.
Alana Miedrich, inventory and logistics assistant at Kids Wish Network, Holiday, Fla., manages inventory to fulfill dreams.
Specialized supply chain management degrees allow experienced professionals to integrate SCM with related disciplines.
Reverse logistics presents an opportunity to streamline processes, reduce expenses, and increase asset recovery values.
Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.
As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.
With a global perspective, mobile device shippers can access additional markets to maximize recaptured device value.
Hu Huang of Kichler Lighting stays current on trade laws and keeps import/export activities transparent.
A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.
Matthew Wood, freight program and supply chain manager at Mayo Clinic, treats the company’s freight spend aches and pains.
Investing in online training allows organizations to operate more efficiently and develop workers’ skills.
Companies in the logistics sector are stepping up to hire U.S. military veterans with aggressive recruiting and training programs.
As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.
If you can’t find the logistics professional you want, train new hires or current employees in the skills you need.
Dino Lanno, senior VP of supply chain at Safelite AutoGlass, steered the company through a supply chain redesign.
Specialized global logistics knowledge prepares students to manage worldwide supply chains.
Sustainability best practices are integral to Walmart's supply chain operations.
Larry Montreuil, director of supply chain management at JetBlue Airways, negotiates sourcing and purchasing deals that let the airline soar.
Directing motor carriers to more fuel-efficient decisions drives Jason Mathers, senior manager, corporate partnerships at the Environmental Defense Fund.
Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.
Internships in supply chain and logistics organizations help students to evaluate the company’s nature, culture, work environment and career advancement opportunities, writes University of San Diego MBA candidate Sweta Ashwarya.
As director of logistics at electrical wiring equipment manufacturer Leviton, Brian Morgan drives transportation efficiencies to meet complex customer requirements.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
Online logistics education programs train students for supply chain jobs through webcasts and discussion forums, while short on-campus residencies help students network with peers and professors.
A sample of supply chain, logistics, and transportation degrees and certification programs offered partially or entirely online.
Educational resources – including online learning and accelerated MBA programs – abound for people working in or pursuing supply chain jobs, writes Editor Felecia Stratton.
As senior vice president, supply chain, at sustainable home goods company Bambeco, Sander Eth sows the supply chain with environmental principles.
Supply chain jobs require that professionals master five core competencies, including global business leadership and integrated value chain design, writes Paul Dittman of University of Tennessee - Knoxville.
Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.
Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).
A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.
Visit with three supply chain professionals who were featured in the Reader Profile column in 2007-2009, and find out what they’re up to these days.
Logistics professionals seeking to become supply chain executives can gain insight from the perspectives of four logistics experts, who share their knowledge about the skills and experience needed to climb the logistics career ladder.
Education providers are introducing supply chain education programs to prepare students to be the logistics and transportation executives of the future, writes Juan D. Morales of Stanton Chase International.
As global supply chain coordinator at satellite communications technology provider VT iDirect, William Gregory tunes into signals from trading partners in Africa to ensure regulatory compliance.
Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.
Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
The Bureau of Labor Statistics projects increases in both employment growth and replacement needs within transportation and logistics occupations. Educational programs assist in filling these job openings with a skilled and knowledgeable workforce, writes Dr. Jennifer S. Batchelor, Program Director, Transportation and Logistics Management, American Public University System.
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
With an eye toward the looming logistics labor shortage, some companies are working studiously to attract millennials.
Victor Hougan is set to soar in his new logistics position with aerospace supplier Primus International.
For Michael Smyers, associate director, logistics, at chemical and transportation fuel products manufacturer Amyris in Emeryville, Calif., the formula for a successful career relies on continuing education.
The annual Council of Supply Chain Management Professionals (CSCMP) conference features supply chain best practices and logistics trends such as predictive analysis, partnerships, green initiatives, and career paths for logistics professionals.
Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.
Many companies turn to third-party logistics (3PL) providers to help manage returns processing. Selecting the right reverse logistics provider can help retain customers and save money.
Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.
While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics.
By managing supply chain interdependencies and adopting a full view of service and cost, supply chain executives can amplify their organizational scope and heighten their financial contribution to attain the C-designation they deserve, writes Terry Harris, Chicago Consulting.
Amy Polt, operations supervisor of the Houston warehouse for The Mosaic Company, pieces together the elements of a safe and efficient supply chain.
As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.
Sherry Askew, transportation manager at Revlon Consumer Products, the well-known maker of beauty and personal care items, negotiates freight rates that keep the company’s bottom line looking good.
Protective reusable dunnage can take the place of single- or limited-use corrugated or wood filler to move pallets and products securely in an environmentally conscious manner, writes Paul Fitzgerald of Paylode Cargo Protection Systems.
Dennis Omanoff, senior vice president, supply chain and procurement, at hard drive and storage solution manufacturer Seagate, backs up his company’s supply chain to prevent service disruptions.
Co-locating reverse and forward logistics functions for consumer electronics instead of using a centralized returns model reduces transportation miles, touches, and facility overhead while increasing turn times.
Maintaining a nationwide network of reverse logistics facilities and skilled team of supply chain field analysts allows shippers to reduce transportation and handling costs and support sustainability efforts, writes Jeff Pepperworth, Inmar.
Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.
Mary Foster, vice president, supply chain management at automotive parts supplier Inteva Products, is riding high as part of the new company’s executive team.
The traits of an exceptional soldier are also the traits of exceptional logistics professionals.
As director of logistics and facilities at Indianapolis Fruit Company, Michael Gilbert enhanced the company’s refrigerated truck fleet with computers that provide navigation, tracking, and driver performance reporting.
Universities offering logistics education must understand industry’s evolving supply chain management needs, and develop a curriculum that produces supply chain talent that supports those needs.
John Snider, vice president of retail logistics at Do it Best Corp. in Fort Wayne, Indiana, manages the company’s warehousing, and inbound and outbound transportation. Teamwork and communication play a major role in his management strategy.
Software solutions can help shippers maximize value recovery from inbound shipments of returned material, writes Tamara Dwyer of TAKE Solutions.
Kazimir Kostrubala manages military resources as squadron operations officer and installation deployment officer with the 19th Logistics Readiness Squadron, 19th Airlift, at the Little Rock Air Force Base, Little Rock, Ark.
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
Leading supply chain and logistics professors provide insights about the state of supply chain education and employers' expectations for new hires.
Don Riley, executive vice president of supply chain and technology at Denver, Colo.-based building materials supplier ProBuild Holdings, faces recessionary challenges by building the right organizational model and relationships – from suppliers to customers – to support the company today and into the future.
Recently retired from a 40-year career with less-than-truckload carrier ABF, former president and CEO Wes Kemp shares his insights on the transportation industry, trucking regulation, and the importance of logistics and supply chain education.
John Hodge, director of supply chain at Prince Agri Products, creates organizational efficiencies, reduces costs, and optimizes material flow.
Online education allows logistics professionals flexible access to broadening their knowledge of supply chain topics, writes Dr. Oliver Hedgepath, American Public University.
Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.
With companies intent on optimizing the supply chain, purchasing managers have emerged as key players in the business plan. To be successful, they need to communicate, collaborate, and venture into new territory.
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
Jill Hesselroth, vice president, global supply chain at Nortech Systems, analyzes the company’s supply chain to identify opportunities for improvement and leads the implementation of those improvements.
Companies responsible for shipping or carrying dangerous goods need qualified hazardous materials professionals, writes Anne Barry, Council on Safe Transportation of Hazardous Articles. The Blueprint for Success initiative strives to elevate recognition of the critical function performed by these experts.
Top-performing supply chains focus on attracting and retaining talent — both technical ability and leadership. Here’s how to find and nurture true supply chain competency.
UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.
Ryan Gellert, vice president, supply chain management, at mountain sports products company Black Diamond Equipment handles global demand planning, sales and operations planning, global procurement, logistics, and in-house customer service. He views helping launch a new division in Asia as a pinnacle of his career.
Supply chain professionals get a lift as more companies grow to appreciate the strategic value of a well-run logistics operation.
Katie Reuland, director of operations at bedding manufacturer Down Etc., rests easy knowing she has optimized the company’s container shipments.
Angela Duesterhaus, logistics and export compliance manager at PAS Technologies in North Kansas City, Mo., talks about her recent projects and describes how a disappointment in a previous job taught her a valuable lesson.
Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.
David Fisher, director of global logistics at Johns Manville in Denver, promotes collaboration through the organization's supply chain departments worldwide and designates preferred carriers to promote strong partner relationships.
Reverse logistics has become an area of high priority for companies looking to reduce costs, add efficiencies, and improve the customer experience, writes Steve Sensing, Ryder Supply Chain Solutions.
Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.
Ron Harris, chief logistics officer at Young Living Essential Oils, talks about some of the people and experiences that helped to shape him as a logistics professional.
Advanced logistics and supply chain education brings rewards such as greater job satisfaction, the potential for promotion, and a salary uptick.
Jennifer Burkhardt, transportation manager of the specialty coffee business at Green Mountain Coffee Roasters, takes charge of all movements into and out of the company’s manufacturing and distribution sites.
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
David Ayers, lead business analyst, warehouse management, for tool manufacturer Lenox, rolls out SAP enterprise resource planning systems at sites worldwide.
Cheryl Harrity, corporate director of supply chain for food product producer MGP Ingredients Inc., whets her appetite for improving sales and operations planning.
Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise
For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
As vice president of supply chain at KPPS, Brian Hatfield oversees the network that brings the company's hair care products to salons across North America.
Pursuing continuing education — through an abundance of choices that includes classroom work, certification, or online courses — helps logistics professionals enhance their job performance and get ahead.
Saara Chung, customer logistics manager at Campbell Soup Company, helps customers improve efficiencies, reduce costs, and boost their businesses.
Inbound Logistics' editorial helps you realize new opportunities as you grow your career.
Eric Cohen, vice president of logistics for Waxie Sanitary Supply, puts his military experience to work to help the company reduce costs, improve service and manage human resources.
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Joe Perillo, director of supply chain, logistics, and lean enterprise for PTR Baler and Compactor, leads through influence.
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
As yet another sign that the U.S. economy is emerging from the downturn, the logistics job market is picking up, with a steady increase in hiring since last year.
As vice president of supply chain at WireCo WorldGroup, Todd Stewart looks for cost reductions while improving service and delivery to customers.
Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.
A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.
Leo Espinoza of Korn/Ferry International discusses qualities companies look for in supply chain executives.
By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.
Distribution Manager Randall Plost boosted pick rates and forged carrier relationships to improve service at valve and pipe connector manufacturer Victaulic.
To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.
Collaboration and communication help Inbound Logistics Manager Kevin Miles manage more than $100 million in transportation spend for grocery chain owner Ahold USA.
Blended continuing education programs combine online and classroom instruction to give students the best of both worlds, writes Dr. Carol Nappholz of the Intermodal Transportation Institute at the University of Denver.
Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.
Gulf ports maintain container volumes despite Deepwater Horizon oil spill; Supply chain leaders climb the corporate ladder; Toyota Material Handling engineers work with MIT scientists and the U.S. Army to develop a remote-operated fork lift
Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.
Holding a local job fair is an innovative approach to helping displaced logistics professionals find new jobs.
A mentor's advice and attention can make a world of difference to professionals trying to rise to the top of the logistics field. Here's how three companies in the industry help their employees scale new heights.
As director of logistics and operations at USA Cycling, Gregory Cross gives new meaning to the term "cycle counting."
Investigate online learning, a convenient path to acquiring supply chain know-how.
Can you really model best practices from the military? After all, they invented the acronym SNAFU. But companies are finding veterans' experience and skills help promote ship-shape supply chains.
Alison Dennis, director of sustainability at fast food company Burgerville, promotes sourcing from nearby suppliers.
Ten years as an Army sustainment officer provided Major Jason Bullard a view of the military supply chain from just about every angle.
William Cossey Jr. moved military vehicles during the first Gulf War; civilian life finds him back in the supply chain hot seat.
The first step in making yourself a more valuable employee is boosting your supply chain management know-how. Continuing education programs can help, writes Dr. Michael Reilly of Ashford University.
Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.
Florida's Talent Supply Chain association aims to boost Florida's economy by encouraging and expanding workforce development, training, and job retention across the state, writes Inbound Logistics Editor Felecia Stratton.
Evolving to meet changing industry needs, logistics and supply chain education helps students hone their skills, gain a broader perspective, and bring bottom-line benefits to employers.
As director of logistics at Regal Wine Company, Kathy Zepaltas consolidated her company's logistics operations and transitioned from an insufficient warehouse to an ultra-efficient 650,000-square-foot DC.
Scott Kingsley, logistics manager at The Food Source International, believes good communication is key to strong relationships with service providers, suppliers, and customers.
Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line.