Shippers and trucking brokers must understand the differences among the service levels carriers offer.
An enterprise logistics provider delivers holistic solutions that transform your business.
When choosing core carriers, evaluate customer service, on-time delivery, company stability, and workforce quality.
Faced with challenges such as a capacity shortage and lack of qualified drivers, companies that ship product by truck are learning that working collaboratively with carriers can benefit both parties.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
New Jersey’s salty tale misplaces blame on the Jones Act; UPS unveils new hazmat shipping protocol; Automakers collaborate to map the auto supply chain
Partnering with third-party logistics providers offers shippers numerous advantages for stronger supply chains.
Programs such as vendor managed inventory (VMI) and efficient consumer response (ECR) fuel supply chain growth.
Scaling your supply chain can trigger significant adjustments in your partnerships.
Third-party logistics providers are assuming a less transactional, more consultative role with shippers.
Ensuring supply chain security requires that shippers and logistics providers stay one step ahead of thieves.
Shippers protect against supply chain disruptions with physical, analytical, and financial risk mitigation strategies.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Shifting production closer to the U.S. can benefit supply chains, but nearshoring also presents obstacles.
These five components are key for companies who want to streamline their international supply chain.
Knowing your global trading partners can help maintain a smooth flow of goods, while ensuring safety and security.
Production vendor managed inventory enables manufacturers to gain supply chain control.
Fluctuating fuel prices, Hours of Service rules, and other factors make optimized routing and scheduling vital.
Sean Vasquez manages EDI and transportation for Sun-Maid Growers of California.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
A fourth-party logistics provider (4PL) can help companies set and achieve supply chain improvement goals.
Mixing truckload, less-than-truckload, and rail options allows shippers to create efficient intermodal solutions.
Drive out inefficiencies and boost customer service by aligning with vendors to meet your supply chain goals.
Exploring intermodal transportation's potential.
Larry Montreuil, director of supply chain management at JetBlue Airways, negotiates sourcing and purchasing deals that let the airline soar.
Shipping freight plays a vital role in supply chain management, yet many shippers neglect to take control of their inbound shipments. Industry experts offer strategies for overcoming five common obstacles to successful inbound freight management.
Danny Monson of States Logistics Services Inc. offers tips to help shippers confirm a logistics service provider is financially stable before signing a logistics service contract.
Transportation management systems (TMS) provide the ability to accurately predict shipping costs and manage shipment execution. A comprehensive TMS solution can also manage inbound shipments, serve as an RFP analysis tool, or facilitate real-time spot market quoting for appropriate modes, says Kerry Loudenback of TransportGistics Inc.
Finding a third-party logistics (3PL) provider you can count on requires due diligence into performance history and resources, writes Kyle tGholston of Conexus.
Transloading shipments allows shippers to reduce touches and costs, and create greater flexibility to respond to changing demand in global shipments.
To avoid overpaying for transportation, shippers should audit freight bills to ensure the correct National Motor Freight Classification (NMFC) is applied to their less-than-truckload (LTL) shipments, says Chuck Fattore of RR Donnelley Logistics.
Using an advanced logistics simulation tool to analyze system performance and lifecycle cost can help logisticians negotiate better performance-based logistics contracts, writes Justin Woulfe of WPI Services.
When negotiating logistics service provider contracts, shippers should ensure they are clear on payment terms and special conditions.
An ounce of prevention is worth a pound of cure. Conduct a financial checkup of your potential 3PL partners before you sign the contract.
Schwan’s Home Services optimized its distribution network by using a hybrid insourced/outsourced model; and Sun-Maid Growers of California used collaborative distribution to create better economies of scale in its transportation operations.
Leveraging IT, reconsidering warehouse processes, and conducting periodic network optimization projects are just three of many strategies that enable shippers to not only trim costs, but ensure that transportation spending supports overall business goals.
A well-oiled trading partner network allows one-to-many and many-to-many partners to collaborate and communicate using a single source of truth garnered from real-time information, writes Christopher P. Mazza of IAS.
As manufacturers strive to strike the perfect balance between parts delivered and parts consumed in production, technology innovations allow logistics providers to ensure companies receive only the parts they need when they need them, writes John Paugh of Carter Logistics.
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
Shippers must develop clear and effective request for pricing (RFP) processes to secure the best less-than-truckload service. Danny Slaton of SMC3 offers tips for developing better RFPs.
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
Transloading services transfer ocean cargo at port – without sorting it – for shipment to a single destination, such as an inland distribution center.
A global trade management (GTM) solution can automate the process of comparing total landed costs, providing shippers with full visibility into all associated costs and regulations.
The value of third-party logistics (3PL) provider partnerships grows infinitely greater when shippers take a long-term approach that focuses on sustainable gains rather than short-term savings.
Help vendors comply with your routing guide by including carrier contact information and other relevant freight shipping details, says Harold B. Friedman of Data2Logistics.
If shippers use their third-party logistics partners for more than brokerage—not just as tactical providers, but as strategic partners—a whole new world of logistics excellence and accomplishments could open up, writes Inbound Logistics Publisher Keith Biondo.
Increasingly, 3PLs and shippers are working much more collaboratively, often sharing pains and gains, writes Editor Felecia Stratton.
Brian Hancock, president, North America for Martin-Brower, discusses the unique supply chain and distribution operations supporting the McDonald’s restaurant chain.
Many companies, including Kimberly-Clark, Ebro, and USG Corporation, are moving beyond the traditional, transactional shipper-3PL relationship to form collaborative partnerships focused on mutual gain.
Inbound Logistics’ eighth-annual 3PL market research report demonstrates how 3PLs and shippers are connecting to confront existing challenges and capitalize on new opportunities.
Routing guides are a vital part of successfully managing inbound shipments. A clear, concise routing guide helps vendors meet your specifications for inbound transportation.
John Haber, founder and CEO of consulting firm Spend Management Experts, offers tips for managing freight costs wisely.
Electronics manufacturer Siemens switches from air freight to over-the-road transport for cross-border shipments from Mexico to the United States and Canada, cutting 35 percent from its transportation costs thanks to CFI Logistica.
Getting your money’s worth from third-party logistics (3PL) service providers requires willingness to commit to key relationships, according to these tips from supply chain consultant Valerie Bonebrake, Tompkins International.
Third-party logistics (3PL) providers offer shippers a variety of beneficial supply chain services, writes Dan Lockwood of Unishippers Global.
When baseball cap maker New Era’s business growth hit critical mass, it realigned its distribution operations, fusing Menlo Worldwide Logistics’ outsourced solutions with its global supply chain.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
Shippers, carriers, and small intermediaries that rely on third-party logistics (3PL) service providers to manage non-core logistics and supply functions, access capacity, and tap technology capabilities must review 3PL performance periodically to ensure quality service.
Plumbing fixture manufacturer TOTO Global Group’s U.S. division tapped third-party logistics provider Transplace to benchmark its truckload, less-than-truckload, and intermodal freight spend.
Leading wholesalers understand the limitation of planning transportation in a silo, writes Manhattan Associates’ Mike Mulqueen.
A new inbound/outbound logistics operations solution helps pizza chain Papa John's handle rapid expansion.
Carrier-supplied data can provide valuable insight for writing contracts, but shippers who want to pave the way to strong business relationships must dig deeper.
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
Colgate took more than four million miles out of its network while handling five percent more cases of product – and even managed to cut logistics costs, sharing the savings with customers and suppliers.
Measuring against industry benchmark data allows you to identify areas for improving transportation spend.
The amount of effort top-tier shippers put into carrier management directly affects the results they achieve in controlling parcel transportation costs, writes Harold Friedman of Data2Logistics.
John Haber, NPI, outlines five market concerns that will have the biggest impact on shipper spending in the near future.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.
Charlie Hitt, 3PD Inc., offers tips for implementing a successful core carrier program.
Most logistics outsourcers today use an RFQ to select their 3PLs. But that model is outdated and ineffective. A handful of forward-thinking shippers and logistics providers are instead embracing a collaborative outsourcing method, with powerful results.
Natural pet food manufacturer WellPet partnered with Aspen Logistics and Kane is Able to improve its supply chain and warehousing operations.
The new world of supply chain management requires that carriers and shippers both understand and respect the economics of the industry.
Effectively managing your freight forwarders helps improve supply chain compliance.
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
Moving cargo by air in Alaska requires expertise in transportation and logistics management.
Shippers must consider multiple factors when they work with service providers to move expedited freight.
Duane Sizemore of Total Logistic Control discusses how companies can build better relationships with third-party logistics providers through measurement, monitoring, and rewards.
Wherever you went, attendees at the 2010 CSCMP Annual Conference were talking supply chain risk, volatility, disruption, and visibility.
Robert Russo of Port Jersey Logistics explains how to choose the best third-party logistics provider for your company.
Chandler Hall of BravoSolution explains how to reduce the frequency and severity of disruptions by fostering collaborative relationships with your suppliers.
Small and mid-sized manufacturers lack the scale to ship in full truckloads, creating thousands of separate, inefficient lines of supply—all moving to the same mass retailers. Collaborative distribution reduces the number of trucks on the road and cuts distribution costs.
Shippers shouldn't assume all on-time performance is created equal. Make sure every dollar you spend counts by choosing carriers who provide honest, accurate metrics, and foster innovation to improve your business.
Retailers publish routing guides to establish rules for manufacturers, wholesalers and distributors to follow when fulfilling and shipping orders. Here are the benefits of establishing a routing guide.
Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.
Inbound Logistics' exclusive market research compiles shipper and 3PL input to illustrate the outsourcing sector's rapidly changing dynamics.
Shippers and service providers discuss their experience building a strong working relationship.
To be successful, a close relationship between third-party logistics providers and their shipper customers requires a great deal of communication.
A professional freight forwarder that represents the interests of all supply chain participants can serve as the missing link in supply chain communication.
Transportation forecasts enable planners to shift from reacting to orders to proactively managing capacity. By synchronizing transport forecasts with manufacturing and distribution plans, your entire company can respond to the same demand signals.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
Vested outsourcing yields innovative logistics relationships that deliver results, writes Kate Vitasek of the University of Tennessee's Center for Executive Education.
LeanLogistics' Chris Timmer explains how collaborating with trading partners, aided by an on-demand transportation management system, helps increase supply chain efficiencies.
Sharing key information with all parties can lead to decreased waste, increased orders, and new business, writes J. Kenneth Hazen, CTSI-Global.
Benchmarking before negotiating carrier rates can be a money-saving opportunity, writes Niko Michas of BridgeNet Solutions.
Third-party logistics providers can provide capacity, expertise, technology, and buying power. Chip Smith, president of CS Advisory Group, discusses how to ensure you're getting the most from your 3PL.
To optimize transportation management into the supply chain, it's critical to integrate transportation management best practices, process management and people across the entire supply chain, writes Geoff Comrie of Transite Technology.