Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status
UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.
To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.
By tapping collective, multi-modal intellectual capital of leading industry pioneers, shippers can transform the supply chain with a sweep of the dock.
E-commerce has forever changed the way people shop. Now businesses of all sizes must reassess their supply chains to go direct to the consumer with faster-than-fast delivery and free shipping.
Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.
Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.
E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data.
Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study.
Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.
The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.
3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.
The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.
Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.
Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.
Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.
To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.
As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.
The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.
Thirty years ago, third-party logistics providers offered mainly rudimentary logistics and warehousing services. Today, however, many 3PLs offer complex solutions that help companies achieve strategic goals.
Each year, 30 Major League Baseball teams travel for spring training and dozens of road games in a complex logistics web that's all the more incredible for its anonymity. When you're carrying all the bats, the game can't start until the truck arrives.
As wearable technologies, such as smart glasses and augmented reality, grow less expensive and more accessible, an increasing number of companies are exploring whether wearables could benefit their warehouse operation.
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.
With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.
In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.
Get ready for a supply chain paradigm shift. These technologies will cause shippers to rethink cost-cutting measures and rewrite logistics strategies.
The emergence of e-commerce as part of a company’s omni-channel marketing program requires not only an agile, lean supply chain but also a strategy to get there.
More companies are relying on expedited shipping a regular part of their inbound transportation planning. However, intelligent systems are helping reduce the need for the Hail Mary emergency moves.
Airfreight forwarders face headwinds — from shippers shifting to ocean freight and fewer routes for air cargo shipments — and must learn to leverage opportunities.
Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.
Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate
As consumers expect increasingly shorter delivery windows, last-mile proximity isn’t just nice to have, it’s a must-have. Will O’Shea of XPO Logistics’ offers these tips to leverage the last mile into a competitive differentiator.
Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.
This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.
With demand for speed and convenience at an all-time high, companies must streamline and speed up order fulfillment. Technology that allows sales reps and customers to rapidly write orders and submit them almost instantaneously for fulfillment is a major competitive advantage.
With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.
A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.
Readers weigh in on the future of drones in last-mile logistics.
Robots coming soon to a warehouse near you; The supply chain plays a key role in developing circular economies; OSA-related driver fatigue causes new safety rule proposals
The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.
Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.
The warehouse management system (WMS) has emerged as a valuable tool for tracking and streamlining tasks, the workforce, and material/equipment flows. Here are two factors driving its adoption today.
A predicted freight slowdown stalls driver wage increases for 2016; President Obama proposes oil tax to fund infrastructure; Logistics trends of 2016
This story provides a look at how e-commerce and logistics information technology help small and medium-sized businesses gain advantages that allow them to compete as though they were larger companies.
Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.
Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.
Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.
Keep these trends in mind when selecting an air logistics supplier to find the best solution to suits your needs
For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.
As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.
In order to create a consistent end-to-end logistics system, shippers need to connect the technological dots. Find out how.
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options
New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.
E-commerce is leaving a trail of brick-and-mortar debris in its wake.
In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.
E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.
When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.
The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
Online shopping has vastly changed the competitive nature of the retail market.
Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.
Retailers need new technologies and capabilities to operate in a new omni-channel world.
From first mile to last mile and every mile in between, truck drivers are the lifeblood of your supply chain. Meet some of these dedicated professionals.
With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.
Inbound Logistics asked these experts to weigh in on the dimensional weight pricing changes that UPS and FedEx implemented on January 1, 2015.
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
Increases in public and private aircraft demand have aerospace supply chain stakeholders changing the way they get things done.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Investments in technology might just be the way to save Christmas.
The best way shippers and consignees can accommodate speed and reliability is to practice demand-driven logistics.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.
Retail operations need support from e-commerce, IT, and logistics execution.
DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships
Retailers are modifying their supply chain strategies in response to recent industry trends.
Kaikini Bikini manages growth with integrated inventory control and shipping.
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
SilverStaff, a medical testing lab, used a Web-based portal to improve shipment visibility of inbound specimens.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Actionable tips help you revitalize your warehousing, 3PL, trucking, and global logistics operations.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Expedited shipping modes are a crucial part of shippers’ planned transportation strategies.
Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.
Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.
Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.
Expedited services transport cargo by air, sea, or ground to meet shippers’ demands for consistent, on-time delivery with short lead times.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
Traffic congestion and infrastructure limitations can complicate shipment deliveries in major cities. Carriers such as DHL and UPS use network engineering, communication tools, and contingency planning to ensure they meet customer needs.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Logistics technology helps turbo-charged expedited carriers move freight for shippers with an extreme need for speed. Con-way Truckload, FedEx Custom Critical, Old Dominion Freight Line, Schneider National, and UPS share their perspectives.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
Jerry Levy of Specialized Transportation Inc. explains how to get the best service from white-glove logistics providers.
FedEx primary package facility processes 2,500 items an hour. A behind-the-scenes look reveals how the bustling facility operates.
When expediting shipments, visibility, communication, and customer service get into gear.
Shippers must consider multiple factors when they work with service providers to move expedited freight.
Readers share unexpected supply chain challenges and how they overcame them.
This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.
Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.
Same-day production and delivery is possible if communications between production and logistics is fully automated. A live experiment showed the path of an urgently needed replacement part as it moved from the initial order through production to final delivery: all in a single day.
The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.
Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.
Slotting – determining the locations of your SKUs in your warehouse – used to be an easy concept. But in the new world of warehousing focusing exclusively to a large degree on e-commerce sales, this is no longer simple.
E-commerce grocery delivery is seeing massive growth, and is expected to continue to shake up the traditional grocery industry as online grocery sales are forecasted to account for as much as 20% of all grocery sales by 2025.
In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.
To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.
Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.
John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.
Once you understand where the complexities lie in your supply chain, you can get to the source of your problem and streamline issues to help your organization.
A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.
This feature provides examines the supply chain challenges arising from some recent trends in the fashion industry, and looks at how brand owners and retailers are meeting those challenges.
The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.
Distributors continue to play a valuable role within many supply chains. At the same time, changing business models, and especially the rise of e-commerce, are prompting many to enhance the services they offer.
CVS Pharmacy, Amazon, and others have invested more than $456 million in warehousing and distribution centers in the KC region, adding 4,700 jobs since 2015. How has this mid-sized Midwestern region been so successful attracting logistics operations? Why are experts predicting continued growth?
UPS and Sealed Air’s new center will help solve e-commerce retailers’ packaging and shipping challenges.
Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.
Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.