The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.
With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.
A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.
Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.
As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.
Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.
E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.
Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.
Executives at two leading companies weigh in on supply chain’s value to their organizations.
Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.
When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.
When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.
Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.
Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise
Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.
A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.
By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.
Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.
This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.
Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.
The popularity of meal and meal kit delivery services makes for some very complicated supply chain management.
Instantaneous, insatiable customer need runs the risk of forcing people out of the equation. But some logistics challenges can only be met by people working at ‘people speed.’
Readers weigh in on the August question: Has supply chain impatience gotten out of hand?
Use this advice to get your distribution center prepared before holiday orders come rolling in.
Profile of Peter Schuele, head of global supply chain and distribution at the life science business of Merck KGaA, Darmstadt, Germany
It’s all about flexibility and speed in today’s changing retail and e-commerce markets.
Rising consumer expectations are driving change throughout the supply chain. And there’s no tougher test for meeting increased expectations than Black Friday. The time is now for warehouse managers to examine the three critical success factors in warehouse labor management.
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
A new app helped a coffee merchant digitally transformed its retail sales and distribution processes.
Going green is in style for retailers. Here’s how adopting a multi-faceted sustainability strategy can lower costs as well as boost brand loyalty.
Dave Christensen, vice president, supply chain with Glazer’s, Inc., oversees demand planning, replenishment, logistics, and master data management.
The warehouse design of tomorrow is flexing to meet the physical needs of basic warehouse operators as well as more highly automated e-commerce fulfillment centers.
The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.
Through automated, rules-based wave management and replenishment, American Hotel Register Company was able to eliminate manual sortation and create multiple, tailored options to proactively release orders by type.
Launching a cost cutting, productivity-enhancing, or sustainability initiative creates efficiencies with environmental benefits and cost reductions.
Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.
Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.
The warehouse management system (WMS) has emerged as a valuable tool for tracking and streamlining tasks, the workforce, and material/equipment flows. Here are two factors driving its adoption today.
There's no derailing hub-and-spoke networks. Find out why their adoption is arguably as significant an event in shipping efficiency as containerization itself.
The new de minimis rate allows e-commerce retailers to see faster customs procedures and border clearance, which will accelerate delivery speed.
If there’s one lesson that we’ve learned from fine bourbon or whiskey, it’s that good things come to those who wait. Distilleries know this better than anyone. But when it’s time to get that product out the door and in the hands of distributors, the last thing a distiller wants to do is wait.
When an outdated warehouse management system was putting a dent in a distributor’s workflow, it turned to a technology partner to grow its e-commerce business.
Sound strategies for maintaining, optimizing, and modernizing materials handling systems can mitigate risk in today’s DC and go a long way toward ensuring a smooth ride in the supply chain.
Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.
Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.
Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.
Investments in pick/put-to-light technology, wearables, robotic AGVs, high-speed conveyors, voice-directed picking, and a warehouse control system equate to an automated, smart, and efficient distribution center.
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index
When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Transportation and logistics deal value continues to rise; distribution centers prepare to reduce picking errors; mobile-based freight brokerage; predictive analytics and Internet of Things revolutionize procurement
Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.
For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.
Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.
A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.
While doing business with China, many companies face a wide range of challenges trying to navigate the country’s complex trade programs.
The pursuit of perfection may seem an impossible goal. But, with the right combination of key elements, four regions in the United States have achieved logistics greatness.
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options
New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.
Warehouse operations no longer allow for “business as usual” practices. New initiatives and strategic investments in capital improvements will lead to greater returns in productivity, profitability, and customer satisfaction. Investing in the latest materials handling equipment, WMS technology, and physical building improvements will result in a fully integrated distribution center.
With $20 million in plant products left for dead each year, Bell Nursery had to nourish and grow some better inventory management practices.
E-commerce is leaving a trail of brick-and-mortar debris in its wake.
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
When BaubleBar saw the untapped potential of the international market, they tapped an parcel shipping partner to help them succeed.
Online shopping has vastly changed the competitive nature of the retail market.
Retailers are implementing technology to more accurately forecast demand.
When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.
Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.
Judi Griffin, director of logistics at Burkhart Dental, is responsible for three distribution centers, purchasing and customer service teams, and inbound and outbound freight costs.
Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.
To break the cycle of needless, duplicative logistics costs, many competitors are choosing to work in tandem.
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Retailers need new technologies and capabilities to operate in a new omni-channel world.
Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers
Whirlpool is taking a page out of its Lean production manual and following Penske’s lead to create a more flexible and responsive North American supply chain.
Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.
It was the worst of times for U.S./Mexico healthcare. Can demand-driven logistics make it the best of times?
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Intertape Polymer Group outsourced transportation to gain control of its diverse product line and protect profit margins.
Retail operations need support from e-commerce, IT, and logistics execution.
Retailers are modifying their supply chain strategies in response to recent industry trends.
Kaikini Bikini manages growth with integrated inventory control and shipping.
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
TAJ Flooring used a transportation management system to improve shipment and freight spend visibility.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.
Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.
Voice-directed technology can help improve worker safety and reduce employee-training time, yet some companies avoid them because of these five common misconceptions.
TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network
This article provides a step-by-step guide to logistics network optimization.
Companies planning new distribution centers or warehouses weigh process data to choose materials handling equipment.
Hub-and-spoke transportation models maximize cargo shipping efficiency, delivering better visibility and cost savings.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
Third-party logistics providers are assuming a less transactional, more consultative role with shippers.
Big data gathered by materials handling equipment helps warehouse managers improve productivity and safety.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
George Calvert of Amway explains how the company's supply chain strategy supports its business model.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.
The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.
Establishing an efficient distribution center network require careful planning and frequent updates.
As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.
An order management system from DF Young and Superior Technology helps Cintron Beverage Company boost inventory accuracy, fulfill orders easily and quickly, and track products throughout the supply chain.
A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.
As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.
Sustainability best practices are integral to Walmart's supply chain operations.
Changing consumer expectations and demand for greater efficiency, economy, and productivity present new twists and turns in warehouse automation.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
A new inventory management system by Manhattan Associates nurses Nature's Best's fulfillment operations back to health.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).
Schwan’s Home Services optimized its distribution network by using a hybrid insourced/outsourced model; and Sun-Maid Growers of California used collaborative distribution to create better economies of scale in its transportation operations.
Food company Bob Evans entrusted Millard Refrigerated Services with its warehousing and distribution operations. The two businesses worked together to expand both their supply chain capabilities.
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.
As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
Brian Hancock, president, North America for Martin-Brower, discusses the unique supply chain and distribution operations supporting the McDonald’s restaurant chain.
Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
When baseball cap maker New Era’s business growth hit critical mass, it realigned its distribution operations, fusing Menlo Worldwide Logistics’ outsourced solutions with its global supply chain.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.
Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.
Colgate took more than four million miles out of its network while handling five percent more cases of product – and even managed to cut logistics costs, sharing the savings with customers and suppliers.
For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
The key to successful shipping in Alaska is to partner with a transportation provider that knows how to manage Alaska’s many obstacles.
Dannon's network design provides flexibility and speed to serve customers quickly, reduces transport time and costs, and delivers on the company's sustainability initiatives, while ensuring product freshness.
Geography, transportation infrastructure, and a strong distribution sector make Memphis a natural logistics hub.
To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.
Small and mid-sized manufacturers lack the scale to ship in full truckloads, creating thousands of separate, inefficient lines of supply—all moving to the same mass retailers. Collaborative distribution reduces the number of trucks on the road and cuts distribution costs.
Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.
When selecting a site for a new warehouse or distribution center, there's a second infrastructure that demands attention: the power generation and delivery system.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.
Global shoe retailer ALDO implements a high-stepping, end-to-end inventory and distribution system.
Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.
Inbound Logistics Senior Writer Joseph O'Reilly visits Bellavance Beverage Company, a Nashua, N.H. beer distributor.