Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
E-commerce is leaving a trail of brick-and-mortar debris in its wake.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.
For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.
As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options
New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.
E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.
Online shopping has vastly changed the competitive nature of the retail market.
Retailers are implementing technology to more accurately forecast demand.
Cloud computing, omnichannel management, and big data are the questions. Can your warehouse supply the answers?
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
E-commerce excellence and proximity to large population areas are the new drivers behind site selection for fulfillment centers.
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Retailers need new technologies and capabilities to operate in a new omni-channel world.
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
Executives at two leading companies weigh in on supply chain’s value to their organizations.
When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.
Retailers are modifying their supply chain strategies in response to recent industry trends.
Kaikini Bikini manages growth with integrated inventory control and shipping.
Retail operations need support from e-commerce, IT, and logistics execution.
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
A warehouse control system that integrates voice-directed picking technology, a high-speed sortation system, and scanning technology streamlined party goods supplier Oriental Trading Company’s picking, packing, and shipping operations.
Continuous e-commerce growth has prompted an increasing number of retailers to use third-party logistics (3PL) providers for handling their direct-to-consumer fulfillment. Jeffrey B. Graves of Sedlak Management Consultants explains that for retail logistics executives, assessing 3PL capabilities that best fit their company’s requirements can be a challenge, yet critical for optimum return on investment (ROI)
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.
By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.
Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
Sound strategies for maintaining, optimizing, and modernizing materials handling systems can reduce much of the peril in today’s DC and go a long way toward ensuring a smooth ride in the supply chain.
When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.
Transportation and logistics deal value continues to rise; distribution centers prepare to reduce picking errors; mobile-based freight brokerage; predictive analytics and Internet of Things revolutionize procurement
The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index
The real value of a software partner can be found in the days and weeks that come after the learning phase. Most customers are looking for a positive experience to happen after the purchase.
A connected warehouse maximizes warehouse efficiency, as well as positions a company to decisively navigate constant changes across the supply chain. Real-time data intelligence delivers the visibility and control needed to effect measurable improvements.
Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.
Three retailers explain how they use logistics and other functions to deliver outstanding customer service.
How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.
Sean Smith, supply chain director at Agropur Ingredients, is always up for a logistics challenge.
Keep these trends in mind when selecting an air logistics supplier to find the best solution to suits your needs
Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.
A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.
In order to create a consistent end-to-end logistics system, shippers need to connect the technological dots. Find out how.
Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.
Warehouse operations no longer allow for “business as usual” practices. New initiatives and strategic investments in capital improvements will lead to greater returns in productivity, profitability, and customer satisfaction. Investing in the latest materials handling equipment, WMS technology, and physical building improvements will result in a fully integrated distribution center.
Nutrabolt’s rapid growth created several logistics challenges, including processing orders efficiently and quickly; absorbing dramatic swings in order volumes to support promotional campaigns; and providing omni-channel fulfillment through a single warehouse. A third-party logistics partnership with Kane Is Able helped Nutrabolt meet these challenges.
With $20 million in plant products left for dead each year, Bell Nursery had to nourish and grow some better inventory management practices.
In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.
Value-added services that fall outside the realm of traditional supply chain solutions can save millions of dollars and create mutually beneficial, collaborative relationships.
When BaubleBar saw the untapped potential of the international market, they tapped an parcel shipping partner to help them succeed.
When you consider the rapid evolution of supply chain management over the past two decades the 3PL industry has been a featured piece in an increasingly pixelated mosaic.
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
The right 3PL partner can help to even the playing field between SMBs and their larger big box competitors.
Inbound Logistics’ exclusive market research survey on the third-party logistics (3PL) sector reveals new trends and opportunities.
A look at the challenges warehouse managers face as they build a well-integrated warehouse workforce, and how they address those issues.
When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.
Supply management professionals are increasingly accepting cross-functional cooperation in purchasing, supply management, production and inventory control to optimize overall company performance and increase competitiveness.
To help save money, shippers should build a strong relationship with their LTL carrier.
Recent improvements in wireless cellular technology and mesh networks provide solutions that can be adapted for warehousing space, easing startup challenges and costs.
Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.
New lower-cost commercial systems and equipment are just over the horizon; they will provide an exciting array of inventory control to the logistics and supply chain community.
Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.
It is essential to have damage prevention measures in place for racking systems to avoid employee injury and minimize loss.
Shifting global dynamics and internal business process changes are compelling manufacturers and retailers to challenge the status quo and reinvent their supply chains.
A look at the many logistics assets that make Georgia a terrific location for companies involved in manufacturing or distribution.
Digital technologies are shaking up supply chain solutions; Maritime industry opposes Keystone XL Pipeline amendment; Procurement is the gateway to innovation, collaboration, and revenue growth; Introducing the 10 best warehouse networks
When it came time to face the ACE, HW St. John bet on an automated solution that streamlines processes and deals customers a winning hand.
Developing an efficient and safe warehouse can be challenging. Use this advice to get the most out of your warehouse.
Implementing a cycle-counting program makes physical inventory counts a lot less daunting.
Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers
Saving a few bucks doesn’t always mean throwing the customer under the bus.
Mark our words: Legislative and regulatory resolutions could spell trouble for shippers and carriers in 2015.
With its subscription-based clothing rental model, Gwynnie Bee is tailoring the rules of e-commerce to make fashion fulfillment a perfect fit.
Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.
A route planning systems can drastically reduce the time it takes to plan your transportation schedule. Other benefits include lower mileage and fuel usage, decreased carbon emissions, and increased customer service.
Five common misconceptions about LED lighting in industrial and hazardous facilities.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
Technology is enabling an unprecedented level of transparency and communication to help shippers and their logistics providers understand each other's operations, and collaborate in ways that were much more difficult in the past.
Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations.
Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
A modular warehouse control system can help smaller operations keep up with larger competitors.
Kevin Hickey, Vice President, North American Customer Service for Maersk Line outlines the benefits of performance metrics, and the impact they have on carrier relationships and ongoing improvements.
Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.
Memphis supports global supply chains through highway, rail, airport, and inland port assets, and a qualified workforce.
Profile of Leslie Dean, senior director, supply chain, at Menchie’s Frozen Yogurt.
Plan now to avoid supply chain disruptions from the latest Icelandic volcano eruption; Australia struggles with home delivery challenges; EU and China sign landmark customs agreement.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Mobile communication technologies facilitate warehouse efficiency and productivity.
Google and Barnes & Noble partner to provide same-day book delivery; Shippers prioritize day-to-day problem-solving over contingency planning; APICS and SCC merge; Transplace identifies four areas key to preferred shipper status
DB Schenker tests silent brake blocks; India changes policy for e-commerce foreign investment; Canada opens Customs Self Assessment preferences to U.S. shippers; Global steamship lines raise rates; European ports struggle with congestion and larger ships
Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.
When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.
TAJ Flooring used a transportation management system to improve shipment and freight spend visibility.
CeMAT 2014 showcases the latest materials handling innovations; Alibaba buys stake in Singapore Post; Paris looks to reduce city speed limits; Canadian rail industry begins phasing out DOT-111 tankers amid crude-by-rail boom; EU and China sign Customs agreement; Chinese food imports continue to grow; Nigeria looks to resurrect defunct national steamship line; Latin America is the world’s fastest growing market for software; Maersk Line voice support for Nicaragua Canal proposal.
Bar-code reading errors slowed Champion Tire and Wheel’s operation; a new laser scanner got the company back on track.
Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.
Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.
Warehouse technology that supports communication and data analysis improves efficiency and reduces waste.
Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.
With warehouse capacity at a premium, shippers consult 3PLs to help locate shared space.
Voice-directed technology can help improve worker safety and reduce employee-training time, yet some companies avoid them because of these five common misconceptions.
An improving economy and e-commerce growth spur demand for warehouse space.
TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network
This article provides a step-by-step guide to logistics network optimization.
Companies planning new distribution centers or warehouses weigh process data to choose materials handling equipment.
Pallets are a vital piece of warehouse equipment for storing and moving products.
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Shippers rely on 3PLs and refrigerated public warehouses to invest in technology, implement standards, and facilitate strategic business process change to drive greater efficiencies.
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
Georgia offers manufacturers and distributors superior access to logistics providers and transportation infrastructure.
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
Automated materials handling tools boost warehouse productivity and improve efficiency.
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
Ensuring supply chain security requires that shippers and logistics providers stay one step ahead of thieves.
Big data gathered by materials handling equipment helps warehouse managers improve productivity and safety.
Follow these steps to choose a warehouse management system to improve fulfillment operations and inventory visibility.
New books on supply chain, logistics, and transportation help logistics professionals stay sharp.
Third-party logistics providers are assuming a less transactional, more consultative role with shippers.
George Calvert of Amway explains how the company's supply chain strategy supports its business model.
Foreign Trade Zones can help global shippers cut operational costs and speed customs clearance for imports and exports.
Actionable tips help you revitalize your warehousing, 3PL, trucking, and global logistics operations.
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Tools such as electronic data interchange (EDI) and advanced picking solutions support lean supply chain operations.
The right pick-to-light system can help increase productivity, improve accuracy, and increase picking speeds.
Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.
Reducing warehouse energy and water consumption helps companies improve their bottom line and bring value to customers.
Successful order fulfillment begins with strategic and tactical planning well in advance of the holiday season.
Warehouses and DC networks adapt to changing supply chain trends; U.S. FTZ activity continues to grow; Trendset malfeasance raises red flag for shippers.
The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.
Business to business (B2B) e-commerce sites must be well planned to increase revenue and support a growing client base.
As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.
A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.
As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.
To optimize warehouse operations, integrate solutions like warehouse management systems and warehouse control systems.
Sustainability best practices are integral to Walmart's supply chain operations.
Minnesota's warehouse tax may push jobs out of state.
A new inventory management system by Manhattan Associates nurses Nature's Best's fulfillment operations back to health.
Changing consumer expectations and demand for greater efficiency, economy, and productivity present new twists and turns in warehouse automation.
Technology management can affect warehouse operations’ connectivity during and after a power outage. Whether the facility’s warehouse management system (WMS) is installed on-site, delivered via a Software-as-a-Service (SaaS) program, or hosted in the cloud can have a huge impact on maintaining productivity, writes John Sterling of Foxfire Software.
Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.
Online retailers seeking new sites for DCs and warehouses need the transportation infrastructure to support a constant, rapid-fire flow of shipments – plus a capable workforce, affordable utilities, and business incentives to help them get the most from their investment.
Parties storing goods in warehouses need to be alert to liens on their goods, writes Ron Leibman of Riker, Danzig, Scherer, Hyland, & Perretti LLP. To avoid unpleasant surprises, both parties to a warehousing agreement must understand their rights and the documents that cover their transactions.
Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).
Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.
The Alternative Site Framework designation is changing the Foreign Trade Zone landscape, allowing shippers a more expedient process for streamlining the supply chain.
Retailers and shippers need to find ways to meet consumers’ changing demand for home delivery services, while maintaining adequate margins and finding new avenues for continued growth, writes Foster Finley of AlixPartners.
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
Savvy distribution and supply chain managers should be looking at sortation and its related disciplines as a means of addressing problems and achieving savings, writes Jay Moris of Invata Intralogistics.
Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.
By working together to align the processes by which shippers tender freight and carriers receive it, supply chain partners can achieve greater efficiency at the loading dock while improving safety, quality, performance, and margins for all stakeholders.
As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.
Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.
Mexico-based automotive glassmaker Vitro Automotive opened a distribution center in the United States to serve Detroit automakers just-in-time requirements. Its long-time logistics service provider Evans Distribution Systems staffed the new DC for Vitro to ensure a quality workforce.
Tablets offer several advantages over notebook computers and handheld devices, says Chris Wright, DRS Technologies.
Warehouse managers are using a mix of consumer-grade smartphone technology and rugged mobile devices to optimize their workflow, says Laura Kelleher of Honeywell.
Applying lean principles to materials handling equipment purchases and configurations helps companies cut costs, writes Robert Arndt, Ryder Supply Chain Solutions.
Developing a customized warehouse management system (WMS) was a collaborative process for packaged food products direct-sales company Tastefully Simple and technology provider Softeon.
Warehouses are one component within a much larger distribution ecosystem, writes Editor Felecia Stratton.
Companies such as Pep Boys and Georgia Pacific are harnessing technology to gain greater warehouse labor productivity through labor management systems; incentive programs; and warehouse management systems connected to forklift-mounted mobile computers.
A consultant, integrator, and wholesaler share some warehouse wisdom.
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
Deploying a warehouse management system (WMS) on a software-as-a-service (SaaS) basis allowed online retailer PetFlow.com to manage its own fulfillment operations without a large capital investment.
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
UPS My Choice, a new direct-to-home delivery service, turns consumers into inbound logistics practitioners.
More efficient operations are the key to warehouse productivity – and, in turn, more satisfied customers, according to Kenco’s Jason Minghini.
Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.
Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
Healthy warehouses use strategies such as one-on-one training, layout optimization, materials handling equipment, adjustable partitions, performance measurement tools, wrist-mounted bar-code scanners, and energy-efficient lighting.
Warehouse operations visibility means knowing the real-time location of your materials handling vehicles, drivers, and inventory so operations can be optimized for maximum productivity, says Phil Van Wormer of Sky-Trax.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise
For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.
Industry experts explain how to avoid threats to warehoused goods, conduct a global security assessment, and benefit from renewed government and private sector attention to supply chain security initiatives.
Optimizing materials handling equipment and processes in the warehouse impacts the entire supply chain.
Industrial property developers are cultivating greener distribution facilities and nurturing Leadership in Energy and Environmental Design (LEED) standards compliance. The bounty? A harvest of benefits for their tenants.
Natural pet food manufacturer WellPet partnered with Aspen Logistics and Kane is Able to improve its supply chain and warehousing operations.
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
Charlie Jacobs of APL Logistics explains the cost savings and efficiency benefits of implementing lean practices, as demonstrated by three warehousing case studies.
Jeremy Woods of Summit Realty Group explains how an orchestrated strategy to integrate supply chain, energy use, and real estate costs can help save money.
A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.
Dannon's network design provides flexibility and speed to serve customers quickly, reduces transport time and costs, and delivers on the company's sustainability initiatives, while ensuring product freshness.
Geography, transportation infrastructure, and a strong distribution sector make Memphis a natural logistics hub.
Using colors, shapes, numbers, and mnemonics in warehouse signage can help reduce training and picking errors, while improving service.
To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.
A voice-enabled picking system keeps ice cream company Dreyer's Edy's workers productive and equipment functioning in sub-zero environments.
Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.
Boost your cross-docking operation's throughput for more efficient one-stop shipment, with these tips from Nelson Bettencourt of CEVA Logistics.
When selecting a site for a new warehouse or distribution center, there's a second infrastructure that demands attention: the power generation and delivery system.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
Ferber Warehousing's 650 clients benefit from the firm's innovative total business distribution software solution, Conveyor.
Labor management tools can help you determine if your workforce is performing at the level necessary to deliver cost-effective service to customers.
For a fictional company looking to expand its franchise nationally, DC network optimization is a measure of real success.
Warehousing risks can spring out at any moment. Some are meant to be shared, others avoided. Successful warehousing operations strike a balance.
Fuel-optimized forklifts? Check. Energy-efficient light bulbs? Check. Here's your cheat-sheet for warehouse sustainability efforts, courtesy of Rajiv Saxena of APL Logistics.
Shared space environments, secondary packaging services, and reimagined cross-docking functions are helping manufacturers get more value from warehousing providers. Cliff Otto, president of Saddle Creek, outlines the benefits.
Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.
Smart companies carefully select and intelligently apply automation not only to boost productivity, but also to turn the distribution center into a competitive weapon, writes Mick Mountz of Kiva Systems Inc.
Acquiring a warehouse and implementing a warehouse management system from Cambar Solutions helped The School Box earn top grades for its distribution operation.
Managers should identify and focus on the most useful warehouse metrics to gather, report, and apply, writes Eric Allais of PathGuide Technologies.