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FedEx Corporation



Mission Statement:

FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, shipping and related information services through focused operating companies. Customer service requirements will be met in the highest quality manner appropriate to each market segment served. FedEx Corporation will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.

FREDERICK W. SMITH Chairman, President and Chief Executive Officer
FedEx Corporation



Fedex Express
1.800.463.3339

Fedex Ground
1.800.463.3339

Fedex Freight
1.866.393.4585

Fedex Kinko's
1.800.254.6567

Fedex Custom Critical
1.800.762.3787

Fedex Trade Networks
1.800.249.2953

Fedex Supply Chain Services
1.800.543.7657

fedex.com
FedEx Corporation is a $27-billion market leader in shipping, information, e-commerce and supply chain services, providing strategic solutions through FedEx Express, FedEx Ground, FedEx Freight, FedEx Kinko's, FedEx Custom Critical, FedEx Trade Networks and FedEx Supply Chain Services. These companies offer a global network that share an "absolutely, positively" zeal for reliable and responsive service.

We offer the widest range of shipping services in the world -- from express to ground to freight to expedited -- so our customers can select the right service at the right time and the right price to meet their unique needs. And, we make sure to support these services with state-of-the-art technology, putting the information our customers need right at their fingertips. Because, as Chairman, President and CEO Fred Smith observed decades ago, the information about a package is as important as the package itself.

From our unsurpassed FedEx Express network which links our customers to more than 220 countries and territories, FedEx has expanded to include services that extend our customers' businesses further than ever before. Our international support services -- from customs clearance to freight forwarding -- ensure the certainty of global reach that FedEx customers have come to rely on.

Put it all together, and it's easy to see how FedEx is extending its industry leadership and connecting the growth sectors of the global economy. Every business day, the 250,000 people of FedEx are trusted to make sure nearly 5.5 million shipments get to the right place by the right time. And every business day, we work hard to earn that trust by offering the broadest array of solutions for our customers.

We're proud that some of the world's leading corporations count on FedEx to simplify their lives and connect their businesses to the global marketplace.

For the broadest array of shipping information, e-commerce and supply chain solutions in the world, you can rely on FedEx.

The FedEx global network is uniquely positioned to help reduce cycle times, lower operating costs and maximize control of the logistics process -- all while staying constantly connected to the global marketplace.

FedEx Express
FedEx Express is the world's largest express shipping company. With unmatched air route authorities and extensive air and ground infrastructure, FedEx Express connects markets which comprise 90% of the world's economic activity -- usually in 24-48 hours. Our state of the art information technology network enables information-rich service offerings. And, our door-to-door service, customs clearance and money-back guarantee* further ensure the rapid, reliable, time-definite delivery of documents, packages and freight shipments worldwide.

FedEx Ground
As North America's second largest ground carrier for business-to-business small package delivery, FedEx Ground offers competitive shipping rates. Our nationwide network means packages up to 150 lbs. can be delivered to every U.S. business address in 1 to 5 business days, backed by a money-back guarantee*.

FedEx Home Delivery is the cost-effective, residential-friendly way to get your shipments to the door of every home in the U.S. in 1 to 5 business days. Your customers can even schedule deliveries for evenings and Saturdays.

FedEx Freight
FedEx Freight is a $2.7 billion freight services company specializing in regional next-day and second-day delivery. With an extensive network of service centers, FedEx Freight provides service throughout the U.S., including Alaska and Hawaii, as well as Puerto Rico, Canada, Europe, Mexico, Central and South America and the Caribbean Islands. Advanced technology makes the transportation process fast and easy with instant access to shipping information. And a no-fee money-back guarantee is also available.**

FedEx Kinko's
FedEx Kinko's is the world's leading provider of document solutions and business services. The FedEx Kinko's network is comprised of 1,200 connected locations and 37 dedicated Commercial Production Centers strategically located throughout the world. From on-demand printing to binding, mounting and shipping, the FedEx Kinko's network offers customized, needs-based document solutions that save time, increase productivity and increase efficiencies.

FedEx Custom Critical
When sensitive shipments need to get there fast, FedEx Custom Critical provides time-specific pickup and delivery -- 24 hours a day, 365 days a year -- throughout the U.S., Canada, Mexico and within Europe. Services include Surface Expedite,® which features exclusive-use vehicles for nonstop, door-todoor delivery; Air Expedite,® which offers customized air solutions for critical delivery times; and White Glove Services,® for shipments requiring extra care, specialized equipment or temperature control.

FedEx Trade Networks
FedEx Trade Networks helps customers solve the intricacies of shipping goods globally by providing comprehensive customs brokerage, global cargo distribution, transportation, consulting, e-commerce and trade facilitation solutions. Our global expertise in ocean (FCL and LCL), air, motor (FTL and LTL), and rail means we can help with everything from C-TPAT compliance to reconciliation and cargo insurance.

And we make tracking your shipments fast and easy.

FedEx Supply Chain Services
FedEx Supply Chain Services turns supply chain management into a competitive strategy. By outsourcing modular and scalable solutions to a trusted provider, you can focus on your core competencies, reduce costs and improve customer service. From order fulfillment, transportation management and orchestrated delivery to specialized customs-clearance and returns programs, FedEx Supply Chain Services has the resources and technology to quickly move goods from one end of the supply chain to the other.

* For details on the FedEx Money-Back Guarantee, see Service Info at fedex.com or the FedEx Service Guide.

** Applies to FXF 1000 Rate Base customers only. Subject to terms and conditions provided in the FXF 100 Series Rules Tariff.

© 2008 Thomas Publishing Company