

For more than 80 years, Saia has provided fast, dependable regional and multi-regional LTL service. Our coverage now extends to 34 states from a network of 152 terminals. In addition, we've pursued strategic partnerships so we can meet your shipping needs throughout the continental US, Alaska, Hawaii, Canada, Mexico and Puerto Rico.
We're built on XtremePerformance.
Saia is passionate about delivering total customer satisfaction. So when our customers told us what was important to them, we designed our company around those needs.
Saia's six Customer Service Indicators® (CSIs) are our exclusive commitment to superior LTL performance. We measure our achievement on each of these daily, and we're so confident in our performance that we publish the results every month.
Here's what our CSIs measure:
- Pick-up performance
- On-time delivery
- Claims-free service
- Invoicing accuracy
- Claims under $1,000 settled within 30 days
- Proof of delivery turnaround
Most LTL carriers can guarantee on-time delivery. But let's face it - that doesn't give you an edge. For no additional charge, Saia's Xtreme Guarantee® gives you six guarantees in one. They cover what you care about most, from the pick-up call through invoicing, delivering confidence from start to finish. If we fail on any of the six, your shipment's free. So we're going to do it right. It's that simple. When you've got the edge, you've got the best guarantee in the business.
Talk to your Sales Representative to learn more about becoming an Xtreme Guarantee customer. Orfor more information visit www.saia.com.
Get Xtreme today.
Here at Saia, we're committed to making life easier for our customers. From enhanced transit times and direct coverage to CSIs backed by our Xtreme Guarantee, we're doing more to help you reach your LTL goals than any other carrier in the business.
No one delivers like we do.
Some call it Xtreme.
We can live with that.

