- Stability--We have provided value-added solutions for our worldwide customer base since 1972.
- Flexibility--We are never tied to filling our own trucks nor are we tied to booked schedules. We always have another carrier option, which allows us to get the job done for the customer.
- Serviceability--Our staff and our systems are proactive, so you won't be left guessing. Representatives at all terminals are available 24 hours a day, 7 days a week, including weekends and holidays.
- Reliability--We cater to your needs so your goals are met. We believe that creating appropriate solutions creates reliable service.
Since 1972, Service By Air ("SBA") has provided global supply chain management services to a wide range of satisfied customers. We are a dedicated team of highly trained specialists, structured to provide our customers with a competitive edge.
Our offices are staffed with seasoned professionals who specialize in global cargo transportation, documentation, banking services and complete supply chain management services. These staff members are backed by a seasoned team at our corporate headquarters and overseas by our partner organizations.
Working with SBA offers many advantages:
- Expert professionals monitoring your traffic
- Proactive communication
- Relationships with professionals you know and who know your business
- A dedicated network that picks up and delivers when and where you need it.
We believe that our great people provide added value to your supply chain. Our personnel strive to achieve a high level of detail, in asking the right questions, making the extra phone call, and generally thinking of and communicating the information both the shipper and consignee need to know.
This proactive approach to freight forwarding (asking questions and getting answers before a problem occurs) creates an error- and hassle-free delivery and satisfies both the shipper and consignee.
We give our customers access to the world. Our key services include:
- Air Freight Services-- Our internal expertise and relationships with all major air carriers is unparalleled in the marketplace. Our knowledge and strong partner relationships allow us to offer customers reliable, flexible and cost-effective air freight solutions.
- Ground Freight Services-- Our USA ground transportation network is one of the best in the industry, providing our customers with ways to reduce costs, increase efficiencies and optimize distribution models.
- Ocean Freight Services-- SBA Consolidators (our affiliate O.T.I.), SBA, and our overseas agents can together offer customers comprehensive ocean service to meet inbound, outbound and cross-trade movement requirements. We make sure that your cargo moves on a strict schedule that meets all of your supply-chain management needs.
- Customs Brokerage Services-- We team with customs brokers across the United States, or we can work with your own broker, to ensure that your cargo moves quickly and efficiently through U.S. customs and on to its ultimate destination. Put your worries to rest and allow our team to manage your difficult international intermodal cargo movement. It's that simple.
- Technology Support-- We have always been in the forefront of making technology work for you. Our online computer system allows you to manage your shipping needs from anywhere in the world. Ship. Track. Create Reports. The system is here when you need it the most. We also support all forms of EDI transfer and can set up customized technology programs to meet your needs.

