Case Studies

Mark Davis: Logistics at the Speed of Flight

Like many logistics professionals, Mark Davis spends nearly every day racing the clock. At Tracer Corporation, his department rushes aircraft parts to meet airlines’ just-in-time requirements, or to get grounded planes back in the air. Along with time, though, Davis’ department faces another sort of pressure: they have to maintain precise records on every part […]

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John Henderson: A Man of Parts

Over the past few years, John Henderson has pulled off a double logistics coup. He led an effort that cut $20 million out of Gerber Technology’s service parts inventory, and he did it while boosting next-day customer service delivery from 40 percent into the high 80s. A division of Gerber Scientific International, Gerber Technology sells […]

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Sandy Chavis: To the Line, Just in Time

In 1995, Sandy Chavis took on a new challenge: creating a logistics department at Toyota Industrial Equipment Manufacturing (TIEM). Until then, purchasing staff who procured parts, raw materials, and supplies for the forklift truck manufacturer also handled the transportation of those goods. But as TIEM started buying more parts in the United States instead of […]

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