Articles

Commentary

Navigating the Rigors of NAFTA

The North American Free Trade Agreement (NAFTA) has been the catalyst for many small- to mid-sized U.S. importers to expand their comfort zone and test the waters with new suppliers and customers. While many large or multi-national importers have processes in place to determine and track eligibility for NAFTA and other special trade programs, smaller […]

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Network Software: Finding the Perfect Fit

A shift is occurring in the way logistics software is delivered. Companies have spent billions of dollars customizing, implementing, and maintaining supply chain software to improve efficiency and service. Yet, despite this investment, projects are often discontinued as software too quickly becomes shelfware. High failure rates and delayed ROI can be attributed to costs associated […]

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Are You a Logistics Laggard?

Logisticians get saddled with lots of responsibility when things go wrong—the shipment is late, the shipment is lost, the carrier filed Chapter 11, the ports are closed. Now we learn that we are not practicing “socially responsible logistics.” Talk about piling on! “The logistics discipline appears to be more of a laggard with respect to […]

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CRM Plays Crucial, Often Confusing, Role in SCM

The importance of customer relationship management (CRM) within the supply chain is vitally important. This column offers my take on some important integration issues. The customer and the customer’s customer have been a critical part of the supply chain since its inception. The customer is quite clearly what the supply chain is all about. Having […]

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You Have Entered the Material Transfer Zone

The loading dock has become a critical component of virtually any supply chain strategy. Mistakes in dock design and equipment choices can have costly consequences that ripple throughout the supply chain. For instance, slowdowns and product damage can very quickly multiply when overhead door openings are too small and dock levelers too narrow to provide […]

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CLM: The Rules are Changing

The rules are changing? I wish somebody would tell that to the longshoreman’s union. I was recently in the center of the dock lockout imbroglio in San Francisco, having made the trip to attend the Council of Logistics Management’s 2002 conference. Business as usual for dockworkers apparently means a 70+ percent increase over three years, […]

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Velant’s Automated Planning Solution

Two primary goals of transportation management are reducing costs and enhancing customer service. To meet these demands and improve its transportation planning offerings, Velant, a solution provider headquartered in Atlanta, Ga., has developed a managed service that integrates advanced technology with the expertise of logistics specialists. The company’s Transportation Management Center (TMC) is targeted at […]

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Proactive Involvement Ensures Clean 3PL Startup

When applied appropriately, an outsourcing strategy can add strategic advantage to your organization. Whether the value lies in asset efficiency, cost containment, customer service, marketing strength, or technological advantage, many 3PL customers can show measurable improvement in one or more of these areas. Customers dissatisfied with a 3PL, on the other hand, often cite unrealized […]

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