Articles
Feature Stories
Measuring Customer Service: The Up-and-Coming KPI
Using key performance indicators (KPIs) tied to customer service metrics helps logistics providers benchmark their value to shippers.
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Food Logistics Taps into Tech Solutions
Smart technology helps cold chain shippers prevent product spoilage and loss.
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Panama Canal: More Questions Than Answers
As the Panama Canal expansion nears completion, shippers could gain a viable all-water alternative for transporting product from Asia to U.S. East Coast and Gulf Coast ports. Is there a boom on the horizon?
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Career Solutions: Closing the Talent Gap
With an eye toward the looming logistics labor shortage, some companies are working studiously to attract millennials.
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Expedited Transport: It’s All in the Timing
Once cost-prohibitive for all but the most time-sensitive rush deliveries, today’s expedited services help shippers balance their need for speed with cost-effective solutions.
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Holiday Stocking: Preparing for the Seasonal Retail Rush
Smart planning throughout the year helps retailers strike the right balance for Black Friday, Cyber Monday, and beyond.
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Rail Intermodal: Where Rail Meets Road
Intermodal solutions gather steam as shippers track the financial and efficiency benefits of combining truck and rail transport.
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Negotiating Ocean Contracts That Will Float Your Boat
Ocean contracts are notoriously complicated. What can shippers do to help ensure the contract they sign is win-win?
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Inbound Logistics’ 2012 Ocean Carrier Guide
The global ocean freight industry is swelling with capacity as New Panamax ships come online. But after enduring one of its worst years in 2009, container volumes continue to dip as the tides of economic recession sweep across Europe and parts of Asia. Steamship lines have been working cooperatively within alliances, and on their own, […]
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Trucking Communications: Goin’ Mobile
Mobile communications technology signals new productivity gains for truckers.
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