Articles
Good Question
GOOD QUESTION: How would you describe your job in five words or less?
Keeping it cold, when hot. –Jake McPaul Head of Refrigerated Operations and Product WARP Supply chain innovation evangelist. –Chris Jones EVP Industry Descartes Bringing transparency to carrier negotiations. –Josh Dunham CEO and Co-founder Reveel Fresh challenges around every corner. –Crissy Hatfield Dispatcher Xcel Delivery Services Expanding the potential of automation. –Matt Somerville Director of Sales […]
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GOOD QUESTION: How has logistics technology impacted your job?
We’re going through an enterprise resource planning (ERP) switchover that requires a great deal of patience, change management, and transactional discipline. The change is definitely tough and requires a steep learning curve to keep up. The new technology allows for greater control and visibility of product locations as they move from the production team through […]
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Your Supply Chain Reality in 5 Years: What ChatGPT Can’t Tell You
We asked our readers: How will supply chain management transform in the next five years? Here are the three major transformations supply chain managers can anticipate. 1. Adoption of advanced supply chain technology will be a major source of competitive advantage for companies. Platforms that improve human decision making and asset management will be areas […]
Read MoreGOOD QUESTION: What’s your biggest supply chain takeaway from peak season?
With peak season 2022 in the rear view, readers and industry insiders reveal key lessons and insights.
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GOOD QUESTION: What’s one supply chain misnomer? What would be a better term?
“Driver shortage” could be missing the mark. “Supply chain” might be overly simplistic. “E-commerce” a bit dated. Industry insiders and readers point out one supply chain misnomer and come up with a more accurate term.
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GOOD QUESTION: What’s your best customer service tip for supply chain stakeholders?
What’s the secret to pleasing customers, whether they’re consumers, your partners, or other supply chain stakeholders? These industry insiders offer their best advice.
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GOOD QUESTION: Is supply chain globalization in retreat? Why or why not?
Industry insiders reveal if there has been a pullback on supply chain globalization amidst volatility and disruption.
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IL Good Question: If you could invent one tool to help you do your job better, what would it be?
Readers reveal the yet-to-be-invented tools that would be supply chain game-changers as well as the most recent innovations starting to make their jobs easier.
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Good Question: What phrase would you create to describe a supply chain trend or development?
From the “productization of delivery” (think super delivery) to “dot plot mania,” readers get creative and coin terms describing the latest supply chain developments.
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Good Question: What’s your best tip for retailers pivoting to direct-to-consumer (DTC) fulfillment?
Successful DTC fulfillment comes down to balancing customer acquisition cost, conversion rate, and average order value (AOV). AOV is critical—if it’s too low, shipping costs will eat up your margins. Keep AOV up by bundling products and using shipping partners who offer flexible fulfillment options that scale with you. –Aaron Galer SVP of Strategic Partners […]
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