Articles

Knowledge Base

The Value of a Positive Customer Experience

We have all been there—we purchase a product and something about it doesn’t meet our expectations. While many companies have figured out that an "easy return" goes a long way in customer satisfaction, there are still those that make it challenging. Let’s be honest, we have avoided ordering from companies that don’t make this process […]

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Andreas Pohl

What Trends are Shaping the Global Air Freight Market?

New research by SandlerResearch.org has predicted that the worldwide air cargo logistics market will experience a 5.97% compounded annual growth rate (CAGR) from 2014 to 2019. Increased research into this market is welcome, but this report attributes most of the annual growth to an increase in online retail store sales. Consumers are ordering more products […]

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Chris Timmer

Intelligent Technology Provides Visibility into Supply Chain

As more and more companies scale and expand, managing transportation is quickly becoming a challenging factor of growth. More so, companies need to have complete visibility into their entire transportation process in order to operate as efficiently and effectively as possible. While many TMS providers can promise transportation management, intelligent transportation technology also provides organizations […]

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Rob Kriewaldt

Be a Logistics Superhero

In recent months, there has been a steady stream of articles bemoaning the increasing costs and challenges within the logistics industry. You hear about driver shortages, rising labor costs, lack of available real estate, oversize package regulations, increased shipping rates, and additional governmental regulations. CSCMP’s annual logistics study charted a 3.1 percent increase in 2014 […]

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Torben Kock

CPG Market Demanding More Flexible Logistics Solutions

According to a new study released by Transport Intelligence (Ti), one of the world’s leading providers of expert research and analysis dedicated to the global logistics industry, the consumer packaged goods (CPG) sector (also known as Fast Moving Consumer Goods or FMCG) is a giant with global sales exceeding $550bn (USD). The Consumer Packaged Goods […]

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Chris Baltz

Working With the Right Enterprise Logistics Provider Makes Good Companies Significantly Better

In any economy, the key for manufacturers, distributors or retailers is competitive advantage. When companies lack competitive advantage—or worse yet, experience competitive disadvantage—a difficult economic environment amplifies the pain. Principal reasons many good companies have struggled with this issue are limited exposure to best practices, technology, tools, training and internal resource capacity. Companies are increasingly […]

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Rob Kriewaldt

Connected Vehicles & Smart Infrastructure

While the future of transportation may not include the flying cars from "The Jetsons" or "Back to the Future," it is still light-years beyond our current travel methods. We are all familiar with the litany of concerns regarding our land-based transportation system, including inadequate infrastructure, traffic congestion, energy usage, pollution, and safety. On a recent […]

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Rob Kriewaldt

Tight Market for Industrial Real Estate Impacts Supply Chain Costs

The industrial real estate market is still recovering from the effects of the Great Recession of 2008-2009. The hangover from those years is now having a dramatic effect on the cost and availability of warehousing and distribution space in most key markets across the United States. Additional factors, such as positive demographic trends, expanding trade […]

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Gary Barraco

Three Supply Chain Risks and How to Address Them

Companies face three main sourcing supply chain risks: regulatory, brand erosion, and social compliance. Any one of these issues could lead to lost profits, product recalls, and customer erosion. At the same time, the longer the supply chain—with more levels of suppliers, disparate geographies, and other middle men, the more complex and challenging compliance becomes. […]

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