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John Gilmour: Going With the Flow

Change is inevitable; flow with it,” says John Gilmour, citing one of the mottos that guide his career. Named vice president of distribution and logistics at Musicland Group in January, Gilmour has been managing the flow for the national retailer during a particularly intense period of change. A former unit of Best Buy Co., Musicland […]

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Daniel Pigott: A Chemical Equation That Produces Profits

With the new Hours of Service rules in effect, truck capacity is at the top of everyone’s mind, says Daniel Pigott, director of NAFTA distribution for BASF Corp., BASF Canada, and BASF Mexicana in Orange, Conn. One of Pigott’s major accomplishments during his years in logistics has been developing a command center to help the […]

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Bruce Cutler: Selling Style, Price and Global Expertise

In the mid 1990s at Compaq Computer, Bruce Cutler crossed the gap between international marketing and international logistics. “I didn’t have logistics experience, but I knew the people in the subsidiaries, and I knew how to run a project in multiple countries,” he says. His first logistics assignment sent Cutler and a small team to […]

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Robert Swanson: Developing Colleagues with Passion

Robert Swanson’s first employer helped put him through college while he worked. Today, at Pfizer Global Research and Development Michigan Labs, Swanson is paying that favor forward, not with tuition assistance, but with extensive on-the-job training. A major part of Swanson’s mission is to help the people in his organization live out “the passion to […]

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Kim Brown: Keeping the Home Fires Burning

When work goes well for Kim Brown, people stay warm. Brown’s company, Hearth and Home Technologies, manufactures stoves, fireplaces and related products for home heating. As materials manager at the Lake City, Minn., plant, she’s responsible for getting materials to the production line and transporting finished goods to distributors and direct customers. Like many supply […]

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Rob James: The Pepsi Challenge–Taking Charge of Inbound

Promoted to logistics manager at PepsiAmericas’ St. Louis plant, Rob James had a revelation. The operation was giving money away. Instead of managing its inbound freight, the plant relied on vendors to book loads and pass on the charges—whatever they happened to be. Research showed there was plenty of room for improvement. “I quickly found […]

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Todd Horne: Master of Disaster

Every logistics professional handles the occasional crisis. But for Todd Horne, crisis is the core of the job. As a disaster logistics officer with the United States Agency for International Development (USAID), Horne moves relief supplies such as food, blankets, plastic sheeting and water purification kits to help victims of war and natural disaster. Horne […]

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Mark Davis: Logistics at the Speed of Flight

Like many logistics professionals, Mark Davis spends nearly every day racing the clock. At Tracer Corporation, his department rushes aircraft parts to meet airlines’ just-in-time requirements, or to get grounded planes back in the air. Along with time, though, Davis’ department faces another sort of pressure: they have to maintain precise records on every part […]

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John Henderson: A Man of Parts

Over the past few years, John Henderson has pulled off a double logistics coup. He led an effort that cut $20 million out of Gerber Technology’s service parts inventory, and he did it while boosting next-day customer service delivery from 40 percent into the high 80s. A division of Gerber Scientific International, Gerber Technology sells […]

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Sandy Chavis: To the Line, Just in Time

In 1995, Sandy Chavis took on a new challenge: creating a logistics department at Toyota Industrial Equipment Manufacturing (TIEM). Until then, purchasing staff who procured parts, raw materials, and supplies for the forklift truck manufacturer also handled the transportation of those goods. But as TIEM started buying more parts in the United States instead of […]

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