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Optimizing Customer Service and Corporate Value
Q. How can a company maximize customer service and corporate value? A. The first interaction is often with the customer service department. This team makes the first impression, setting the tone for the relationship and the perception of how your brand can fulfill their needs. Suppose the experience is pleasant and productive; your credibility increases. […]
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What Does the Post-Pandemic Fulfillment Model Look Like?
With both just-in-time and just-in-case strategies posing challenges, approaching e-commerce fulfillment with these four best practices is the key in 2023.
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WMS ROI: Is a New WMS Worth the Investment?
When deciding to implement a new warehouse management system (WMS), there will come a point where the return on investment (ROI) is questioned.
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How Parcel Shippers Can Prepare for 2023 and Beyond
Every shipper needs to ensure they have a backup plan or an alternative carrier to deliver their packages should a strike occur. What’s more, that plan needs to be in place sooner rather than later.
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Visionary 3PL Leadership Turns Around a Production Site for Award-Winning Performance
A case study in 3PL management that creates a positive culture, improves the partnership, and builds synergy with stakeholders at a customer’s production site.
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Creating a Safe, Reliable Pharmaceutical Supply Chain
Partnering with MD Logistics—an experienced U.S.-based 3PL—and global freight forwarder Nippon Express can provide a wealth of benefits to your global pharmaceutical supply chain.
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Is Industrial Real Estate Recession Proof?
With industrial real estate still going strong, logistics property owners and investors wonder if their warehouses will help them weather the coming storm. Here is what to expect.
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Driving the Automotive Industry Forward with Complete Smart Factory Solutions
Implementing smart factory solutions ensures standardization and integration of the spare parts logistics process throughout the supply chain.
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Warehousing Automation: DCs Level Up
Now that achieving efficiency is more pressing—and more challenging—than ever, distribution center operators turn to flexible automation solutions to boost productivity and optimize space utilization.
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Digital Supply Chain Technology Investments Spurred by Disruption
Supply chain leaders can drive impactful, lasting transformation within their organizations. Here are the digital solutions garnering attention and investment.
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