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Retail Responds

Retail Responds

Retailers faced steep fluctuations in demand during the COVID-19 pandemic, and many have been forced to close or adapt to accommodate social distancing. To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation, according to a study by WMG, the University of Warwick, and Blue Yonder. Key findings […]

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Asia’s Economic Rebound

Asia’s Economic Rebound

About 43% of businesses say that the majority of their global supply chains are dependent on China, and most say they won’t be able to visit those suppliers until June 2021 at the earliest (see chart), according to a study from technology platform Flexport. Asia was the first region to endure COVID-19 and reopen its […]

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Great Expectations

Even amid economic uncertainty, shoppers expect global businesses to maintain fast and transparent delivery, improve environmental sustainability, and keep personal data secure, according to new research from project44. Key findings from the report highlight: Fast Deliveries 83% of consumers do not expect companies to give up fast delivery in an economic downturn. 89% do not […]

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Postal Operators Deliver on E-Commerce

Postal Operators Deliver on E-Commerce

Parcels and cross-border e-commerce take precedence over traditional services, such as mail, for postal operators, according to Escher’s Future of Posts 2020 report. Operators also say they need to continuously manage growing postal e-commerce traffic, with a greater emphasis on the last mile and supporting retailers. The survey results also indicate: Postal networks adapted during […]

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DHL Debuts Retail Store

DHL Debuts Retail Store

DHL Express opened a new 1,500-square-foot ServicePoint retail store in Southern Florida. The facility is the first exclusive DHL-branded retail store in the United States. The international shipping service plans to open additional stores in other U.S. locations as international trade rebounds. "For years, Miami has been the up-and-coming gateway city to Latin America as […]

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Flexibility for the Win

Flexibility for the Win

A majority (73%) of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities, finds a global supply chain study from LLamasoft. In contrast, underperforming retailers have not moved away from strategies designed to find […]

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Master Class in ROI

Master Class in ROI

Large companies invested $153.4 million on average to transform their supply chain in the past three years, but only 10% of leaders became "masters" in achieving a profitable customer experience, according to a survey from Accenture. Successful companies took the following steps, according to the study: Customer-first approach. They base their supply chain strategy on […]

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Cold Storage Heats Up

Cold Storage Heats Up

Booming e-commerce and online grocery sales during the COVID-19 pandemic increased the demand for cold storage warehousing space in North America, but developers are not building fast enough to meet demand, says a new report from commercial real estate services firm Savills. Keeping up with demand: Developers are not building fast enough to meet demand, […]

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Home for the Holidays

Home for the Holidays

To reduce the risk of exposure to COVID-19, consumers plan to do their holiday shopping earlier this year, a Voxware survey reports, which may bring significant challenges for distribution centers. Key survey findings include: 51% of consumers expect to start holiday shopping earlier than normal in 2020. 57% plan to have more gifts shipped directly […]

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How Will the Future Unfold?

How Will the Future Unfold?

As the coronavirus continues to disrupt global supply chains, Gartner developed three scenarios to help chief supply chain officers (CSCOs) prepare for recovery and make preemptive decisions to set up their organizations for success. Gartner polled 833 IT and IT/business professionals and found that 84% of organizations are facing varying forms of disruption—from slight disruptions […]

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