Articles

Ten Tips

Selecting a Transportation Management System

To help you select a transportation management system, here are 10 tips from Kevin Lynch, CEO of Minneapolis-based Nistevo, which provides a collaborative logistics network for transportation management: 1. Insource or outsource? Streamlined transportation management can be achieved through purchasing TMS technology or selecting a 3PL with TMS capabilities. Your level of internal expertise and […]

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Working With Transportation Salespeople

Working with transportation salespeople can be a pleasant or frustrating experience. You have to separate the person who wants to sell you something from the professional who wants to provide the appropriate solution that will meet your needs. To help you get the most bang for your buck and establish a relationship that leaves you […]

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Maximizing Your CRM System

Two-thirds of all Customer Relationship Management (CRM) initiatives fail, according to a recent study by Gartner Inc. Proper implementation and direction may be one problem. But many businesses overlook the fact that the CRM information they store and manage is inaccurate, outdated, or redundant. Here are 10 tips to help you maximize the effectiveness of […]

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Selecting Core Carriers

Choosing core carriers can be a daunting task, especially with so many carriers out there wooing your business. Here are 10 tips to help you keep a clear head when carriers come courting with all their bells and whistles, from Bob Belshaw, vice president business development and Robert Harper, product support manager, transportation, Insight Inc., […]

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Logistics Contingency Planning

Can your company weather a logistics disaster such as a terrorist attack, airport closure, or worker strike? These sudden disruptions can strand you—along with your customers’ freight. Here are tips on planning for a crisis, and handling emergency shipping when a major disruption happens, from Joel Childs, vice president of marketing, FedEx Custom Critical. 1. […]

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Choosing Cross-Border Partners

Moving goods across U.S. borders into Mexico can be difficult if you don’t align yourself with the right partners and establish solid relationships with carriers and brokers. Here are suggestions to help you select your cross-border partners wisely, from Gene Sevilla-Secasa, vice president, managing director for Ryder Latin America. 1. Invest adequate time and do […]

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Choosing the Right Logistics Consultant

Choosing a logistics consultant should not be a search for the lowest-cost solution, but rather a search for experience and success based on definitive criteria. Dr. Dick Powers, CEO and president of the Bend, Ore., and Manassas, Va.-based consulting firm INSIGHT, which solves logistics and supply chain issues with optimization-based solutions, offers these tips for […]

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Finding the Right Logistics Recruiter

Alex Metz, president, Hunt Ltd., Lindhurst, N.J., offers these tips on deciding when to use a logistics recruiter and selecting the right one. 1. Recognize when you need help. If you need to replace an individual on staff confidentially, or you have a limited HR department that cannot process the field calls and interview candidates, […]

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Using Brokers and Forwarders for Global Trade

Hiring a broker or forwarder to move international goods can help you manage complex documentation and processes. But it takes some know-how to select and work with these agents. California-based international trade logistics solutions company Open Harbor offers these 10 tips to streamline global trade through brokers and forwarders: 1. Know when to use a […]

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Closing the 3PL Expectation Gap

If you don’t always get what you want when you hire a third-party logistics firm, don’t automatically blame the 3PL. It may be a matter of mixed signals or miscommunication. The key to a successful relationship starts with a clear RFP and excellent communications between the two firms. Michael J. Gardner, global chief operating officer […]

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