Viewpoint: Logistics & Supply Chain Analysis

C-TPAT: Staying Ahead of the Curve

John, the newly appointed Ohio Valley plant manager, arrived at his desk 6:30 a.m. Monday with a plan to organize the week. He was surprised when almost immediately the phone rang. It was a freight forwarder in Hong Kong wanting to speak with the plant’s logistics manager, Barbara. The forwarder told John that some electronics […]

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Forging Industry-Academia Partnerships

Economic pressure derived from reduced state and federal funding has fueled escalating tuition costs. As a result, government, taxpayers, parents, and business practitioners are paying closer attention to the activities of business faculty. Critics contend that higher business education is breaking down, that the system is churning out irrelevant academic research and training students to […]

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The Full Cost of Cargo Losses

All too often, supply chain managers do not properly calculate all the elements of cargo loss. As a result, they minimize the full impact on their bottom line. Most look only at cargo theft or damage to determine the financial impact on their company. Many other factors, however, need to be considered when calculating the […]

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Integrating Multi-Channel Retail Systems

Many multi-channel retailers didn’t start out that way. As new channels grow, it becomes necessary to integrate them to provide a unified customer experience. Unfortunately, this integration effort often encounters organizational, technological, and process problems that are the result of single-channel-focused solutions, or companies never imagining that they would serve more than one channel. Most […]

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Evaluating the True Cost of Overseas Manufacturing

United States manufacturing continues to decline. Since 1970, manufacturing employment has dropped 22 percent—nearly nine percent of that drop in the last 10 years alone. Low-cost labor from Asia and Latin America has created extreme price pressure, and manufacturers are especially hard hit, experiencing brand erosion due to private label growth of major retailers. Many […]

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Getting a Grip on Service Parts Operations

Companies have been under tremendous price and volume pressure in the finished goods business for quite some time, but services and parts is the logical next opportunity to improve revenue, boost profits, and directly impact customer satisfaction. In fact, Piper Jaffrey U.S. Bancorp estimates that spare parts represent $700 billion in spending and eight percent […]

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