Viewpoint: Logistics & Supply Chain Analysis

Moving Furniture the Right Way

The online furniture community recently has seen its share of well-publicized supply chain failures. From my perspective as a transportation provider to this specialized niche, these online firms did not seriously consider product distribution issues. Granted, other customer-related consequences contributed to the difficulties, but it is impossible to overcome critical distribution problems. Most of these […]

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Handling Returns: Just Tell Me Where it Hurts

Our economy has experienced tremendous growth cycles over the past several years. As a result, manufacturers are making more stuff, retailers are buying more stuff, and consumers are spending more money on stuff than ever before! Inevitably, mistakes are made, resulting in product defects, bad merchandising decisions, or over-optimistic sales projections. No matter how good […]

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Get Customer-Centric or Get E-liminated

Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]

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Securing America’s Future by Riding the ITS Wave

Ocean liner service is the backbone of international transportation for manufactured goods. General cargo ships, sailing on regular schedules along established trade lanes, annually move more than 1.2 billion metric tons of consumer, industrial, and military commodities ranging from fatigues and milling machines to perfume and designer jeans. In the past 10 years, the number […]

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Is Your Supply Chain Achieving Customer Loyalty?

Business logistics executives face four major challenges: Achieving dramatic reductions in time-to-market. Creating value for shareholders. Marketing their supply chain as a competitive edge. Earning customer loyalty. Organizations must focus time, attention, and dollars on these areas. While many companies have plans to achieve challenges one through three, market leaders know that without true customer […]

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Real Estate Companies Deliver Distribution Solutions

In today’s economy, companies are experiencing an increased amount of pressure to deliver their products to market more rapidly and cost-efficiently. Customers have little tolerance for lengthy delays in the fulfillment cycle, and they reject the exorbitant costs often required to deliver the products to market more efficiently. To avoid these pitfalls, companies have begun […]

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Maria Gray

Can Competitors Unite On Your Behalf?

In 1997, DSC Communications Corporation, a $1.6-billion telecom equipment maker based in Plano, Texas, decided to get radical. In an attempt to streamline the number of freight forwarders not only swarming its docks, but swamping the progressive company with paperwork, DSC turned to outsourcing. Putting its domestic, international, and van line segments out for bid, […]

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Logistics Success: Take it to the Bank

Global economics plus smart financing equals huge opportunities. But overseas trade presents many logistics risks that can cause lending institutions to hesitate in financing all the working capital needs of their clients. The success of a transaction depends on a well-oiled logistics process, with the job finished only when the goods satisfactorily reach the customer’s […]

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