Articles
E-commerce
Optimizing the Fashion Supply Chain
The debate in fashion over inventory as an asset or a liability may never see an end. Only a few years ago, the CEO of one the largest fashion retailers in the United States said, “I’d rather lose sales than carry (risky) inventory.” What an incredible statement. The head of a major retailer willing to […]
Read MoreE-Commerce DC Site Selection: Connecting the Dots
Online and omni-channel retailers set their sites on distribution network optimization, picking fulfillment locations that suit shifting consumer demand.
Read MoreCosmetics Logistics: The Beauty of an Optimized Supply Chain
Makeup and skin care companies follow a multi-step logistics routine to manage retailer requirements and smooth the wrinkles caused by supply and demand friction.
Read MoreSame Day Delivery: The Amazing Race
The same-day delivery race puts crowdsourcing, bicycles, and delivery vans on the same team.
Read MoreSetting the E-Commerce Gold Standard
As chief supply chain officer for flash sales superstar Gilt, Chris Halkyard’s bright idea to optimize the company’s DC network helped spark supply chain efficiency gains.
Read MoreDSW Tries On New SKUs and Stocks
Shoe retailer DSW pairs a new replenishment system with an automated materials handling solution to step up inventory control.
Read MoreMinimizing the Financial Impact of Peak Season Returns
As the supply chain world settles in for a long winter’s nap, the reverse logistics world is shifting into overdrive to handle peak returns season. Both retailers and manufacturers report that the percent of returns for 2014 is roughly the same as it was by this point in 2013. The rate of returns for holiday […]
Read MoreCustomer Service: Delivering the Royal Treatment
As evolving retail models push consumer expectations to the extreme, companies explore new ways to show customers they rule.
Read MoreVisions of Customer Service
Tighter links are being forged between customer service and logistics in the retail supply chain. As competition between traditional and online shopping choices heats up, expedited transportation offerings and blended supply chain networks play a pivotal role. Simply put, delivery speed and logistics agility provide the customer service levels needed to win. The main advantage […]
Read MoreThe Five New Rules of E-commerce and the Path to Successful B2B Online Sales
Does business-to-business e-commerce figure prominently in your organization’s strategic plans? If not, you are missing a key inflection point emerging in the market today. Industry analyst firm Forrester estimates the B2B e-commerce market is expected to reach $559 billion by the end of 2013. This significant opportunity has been recognized by Internet heavyweights Amazon and […]
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