Articles

Last Mile Delivery

Walgreens Brings the Goods to You With New Drone Delivery Program

  Walgreens is taking steps to make their customers’ experiences as seamless and stress-free as possible.  In a new partnership with Alphabet’s drone service, Wing, the company will be testing a new on-demand option that delivers foods and beverages to customers. Eventaully, Walgreens hopes to incorporate over-the-counter medications into its offerings.   The move comes in […]

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Last-Mile Logistics: How Sellers Can Make It a Strength and Not a Setback

The last mile, defined as the movement of items from a transportation hub to the final delivery destination often residential, is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics […]

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Super-sizing E-commerce Deliveries

Super-sizing E-commerce Deliveries

Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.

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New York City Introduces Off-Hour Deliveries Program to Combat Congestion

Maximizing the use of warehouse and transportation assets for increased productivity is a key goal of shippers and leading logistics businesses. Making better use of limited roadways and curbspace during the off-hours is an essential component of a logistics and supply chain management strategy. Dense urban centers are grappling with increased congestion. Due to limited […]

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Paul A. Myerson

Store Delivery Keeps Retailers in the Game

Multi-channel retail and fulfillment is typically based on the assumption that customers choose a main way to connect, whether physical stores or a website. Many retailers manage each channel separately with different teams, budgets, processes, tools, reporting structures, and revenue goals. In multi-channel retail and fulfillment, stores have their own stock and sell directly to […]

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