Articles
Third-Party Logistics
How Ariens Weathers Seasonal Demand
A 3PL partnership helps Ariens blow away logistics inefficiencies and mow down transportation costs.
Read MoreHow Specialized Transportation Can Improve Customer Service
As a shipper, what does it look like to deliver on stellar customer service? Your buyers are looking for undamaged, on-time, seamless orders. But you are only able to control a portion of this. Somewhere along the way, a truck driver, warehouse worker, or dispatcher is involved in delivering on your customer service promises. Typically, […]
Read MoreThe Grass is Greener
Wagner Logistics helps a leading manufacturer of lawn care equipment overcome growing pains.
Read MoreGOOD QUESTION | When choosing a carrier/supplier, what’s more important: cost or customer service?
While reducing operational costs is top of mind for businesses, customer service comes first to ensure rising expectations are met with improved visibility and accuracy—especially in today’s increasingly competitive environment where loyalty must be earned and options are many. Steve Rice Director of Product Management, TAKE Supply Chain Bang for the buck. There are a […]
Read MoreRight on Target
MORE TO THE STORY: Customers, Everywhere He Looks One day, while working as a salesman for Overnite Transportation (now UPS Freight), Mike Wagner offered a customer a great set of rates. But the shipper said he didn’t need Wagner; the rates he already had with Overnite were lower than any Wagner could produce on his […]
Read MoreHow to Choose a Single-Source Logistics Provider
The more service providers you work with, the more likely you are to suffer gaps in your supply chain. That’s why companies looking for maximum efficiency often decide to partner with a single-source logistics provider. A single-source provider is a third-party logistics (3PL) company that manages your whole supply chain, or a discrete portion of […]
Read MoreAccurate Transit Times: The Backbone of Efficient Supply Chains
Q: CarrierConnect® has been a crucial SMC³ product for nearly 20 years, and the company has continued to make upgrades during that time. How have customers been reacting to recently added features in CarrierConnect XL 2.0? A: GlobalTranz was the first technology partner to integrate the new XL features, and they discovered true strategic value […]
Read More18 Sure-Fire Ways to Save on LTL Shipments
Carriers and 3PLs reveal road-tested secrets for cutting trucking costs.
Read MoreComplying With Big-box Retailer Requirements
Complying with big-box retailer regulations is not a one-person job for 3PLs. An integrated team approach is the best way to ensure your company, as a logistics provider, is able to be absolutely reliable to the retailer. Specifically, customer service, compliance, and transportation and operational services equally aid in the assurance of complying with big-box […]
Read MoreFive Keys to Selecting the Right Transportation Consultant
Many companies utilize the services of an outside consulting firm to assist in the management of specific transportation projects. This is a good practice, particularly for shippers that do not currently have employees with the existing experience, knowledge, and expertise to effectively manage these transportation projects in-house. However, choosing the right transportation consultant can become […]
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