Articles

Transportation

Luther Brown

Getting a Handle on Loss and Damage Claims

Q: Why are loss and damage claims a challenge for shippers? A: Global shippers face many challenges when it comes to managing loss and damage claims. The top three are a lack of knowledge about claims preparation and filing requirements (including documentation and time frames); a lack of resources to follow through on outstanding claims; […]

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Dr. Matthew Waller

Innovation in Business Processes from Northwest Arkansas

Northwest Arkansas is a hotbed for innovations in supply chain management, the effects of which span the globe. Although some argue that various aspects of these innovations started elsewhere, they have, at the very least, been perfected and rolled out broadly in Northwest Arkansas. Though these innovations have been in areas of data science and […]

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