GOOD QUESTION | What advice would you give someone just starting out in logistics/supply chain?
Enjoy the chaos and be fearless.
Customer Service Manager
Ask every question you can. Figure out the "why" and not only will you learn more about the overall process, you'll understand how a seemingly small change could create significant problems for someone else.
Make what it means to be emotionally intelligent a priority and embrace the principles as your landscape of interaction will be dynamically diverse. Understand that learning is a daily objective and be a lifelong learner. Be first at knowing who your customers are, internal and external, their expectations, and how to serve them. Make customer centricity a core value.
Chief Customer Officer
Sunland Logistics Solutions
Start at the most junior position in a warehouse or office and learn your way upward. And question the status quo.
Don't expect to be good at it quickly. Problems are inevitable. Things will go wrong, but be patient.
Soak up every opportunity to learn. Every detail matters. Cultivate critical listening and problem solving. Gratitude and kindness are everything.
Logistics and Inventory Supervisor
Find a company with a trainee program and learn as much as you can to get your foot in the door.
Carolina A. Corriveau
Supply Chain Recruiting Specialist
Keep an open mind; know that every company uses a different ERP tool. It takes time to fully know the ins and outs of your role; don't get discouraged.
Project Manager (Operations)
Grind it out on an overnight or weekend shift. It's a 24/7 business, and as people typically don't like working off-hour shifts, you will advance your career and knowledge faster than the competition.
Operations Manager, Cap Logistics
Take pride in doing your job properly. Have standards and be professional at all levels.
Lift Truck Operator
SHIROKI North America
Never assume, always confirm.
Chris Ascencio Jr.
Don't stay in one position for more than 2.5 years if you want to gain experience and be versatile.
Supply Chain Management Professional
Don't forget to see the whole picture while getting involved in the details.
Valeria Cruz Alayza
Central America Bottling Corp.
Lean on an experienced mentor to get you to your goals faster. Many baby boomers are retiring and looking to pass the torch. These veterans can put things in perspective, helping you achieve milestones.
Director, Business Development and Solutions
Find mentors who will champion your leadership development; know who the experts are in every functional area of your company and within your supply chain and involve yourself in ways you can learn from them. Don't be afraid to ask questions; network inside and outside your company.
VP Marketing & Customer Solutions
The Shippers Group
Seek knowledge from experienced individuals and network. Absorb as much knowledge as possible. Many aspects of the logistics/supply chain industry are learned with experience.
Logistics Freight Manager
Always be willing to learn. In an ever-changing industry, complacency is death.
Logistics Solutions Manager
Ward Transport and Logistics
Expect the unexpected. Learn to prioritize early and often. The only constant is change.
Director of Operations
Be flexible and willing to adapt to change as the industry is constantly evolving. Stay engaged with the technological advancements impacting the industry and learn the systems that are optimizing the way we use data to make informed decisions and better service customers.
Senior Vice President
Odyssey Logistics & Technology
Stay adaptable as changes occur all the time.
Supply Chain Logistics Coordinator
Get to know every facet of the industry to the utmost of your ability. The more knowledge you have about a complex industry, the better you will be able to pinpoint customer needs and provide the service they want. Knowledge will also help you identify the risks involved and hiccups that can and will happen along the way.
Director of Corporate Risk & Support
Have a great answer to a good question?
Be sure to participate next month. We want to know:
What's the first thing you would do to address the supply chain talent gap?
We'll publish some answers.
Tell us at firstname.lastname@example.org or tweet us @ILMagazine #ILgoodquestion