New Horizons: 2008 Ocean Carrier Guide
Changes in trade latitudes and changes in shipping attitudes are steering ocean carriers in new directions.
As global businesses explore new offshore manufacturing and sourcing locations and more efficient routings for pulling product to U.S. markets, carriers are tacking their sailing schedules, following demand into new ports of call, and developing a dashboard of value-added logistics services to keep customers cruising at full speed ahead.
From expanded sailing frequencies to all-water services and integrated intermodal offerings, LCL consolidation, and new fleets of "green ships," carriers are pulling their weight to help ocean shippers find efficient, timely, and cost-effective transportation solutions and better match demand to supply.
Below deck, enterprising liners are developing innovative technology capabilities, empowering shippers and consignees with track-and-trace, Customs compliance, booking, bill of lading, and reporting functionalities. Online and at sea, carriers are giving shippers complete visibility into their supply chains.
With a new coat of paint and a fresh set of sails, Inbound Logistics invites you to tour some of the ocean freight industry's top players.
Atlantic Container Line (ACL)
800-ACL-1235 | www.aclcargo.com
Parent Company: Grimaldi Group
Since 1967, ACL has been a specialized carrier of containers, project and oversized cargo, heavy equipment and vehicles, with the world's largest combination RORO/containerships. ACL is headquartered in Iselin, N.J., with offices throughout Europe and North America. ACL's main weekly service calls Baltimore, Norfolk, New York, Halifax, Liverpool, Antwerp, Hamburg, and Gothenburg.
The carrier offers four transatlantic sailings each week, container and RORO services between North America and West Africa, and oversized service to the Mediterranean and South America.
Web Tools: Booking and rate requests, express documentation.
Fleet Size: 5 G-3 vessels operate in the core North Atlantic service and seven various vessels are time-chartered to the Grimaldi Group.
Customer Awards: Recognized by Lloyd's List for superior schedule reliability.
What's New: A weekly container/RORO service to West Africa and a transhipment service to the Mediterranean and South America.
888-712-7811 | www.chinashippingna.com
Parent Company: China Shipping Group Company
China Shipping offers container transportation and related services including storage, transshipment, customs arrival manifest filing, and intermodal on-carriage.
Its 472,244-TEU fleet calls 12 China base ports plus most river ports along the Yangtze River, the Pearl River, and their branches, providing fast, safe, and economical transportation of all containerized freight.
A total of more than 40 international routes round out the line's current service profile.
Web Tools: Tracking/tracing, EDI, eBrochure, sailing schedules.
Fleet Size: 154 vessels
Customer Awards: Lloyd's Loading List—Shipping Line of the Year; regional customer service awards for Far East and North America routes.
What's New: Trans-Pacific, Trans-Atlantic, Mediterranean, North Europe, China Pearl River Delta, and China Yangtze River Delta services.
800-CROWLEY | www.crowley.com
Parent Company: Crowley Maritime Corporation
Logistics Division: Crowley Logistics
Jacksonville, Fla. -based Crowley Maritime Corporation, founded in San Francisco in 1892, is a privately held family and employee-owned company that provides diversified transportation, logistics, and marine services in domestic and international markets through six operating lines of business: Puerto Rico/Caribbean Liner Services, Latin America Liner Services, Logistics Services, Petroleum Services, Marine Services, and Technical Services.
Offered within these operating lines of business are the following services: liner container shipping, logistics, contract towing, and transportation; ship assist and escort; energy support; salvage and emergency response; vessel management; vessel construction and naval architecture; government services; and petroleum and chemical transportation, distribution, and sales.
Web Tools: Track-and-trace, tariff retrieval, e-bill of lading registration, 24-hour manifest schedule, downloadable shipping documents, booking, rate requests.
Fleet Size: 210 vessels
Customer Awards: Toyota Logistics Service Awards for Outstanding Customer Service and Quality; Sears Partner in Progress; Payless ShoeSource International Partnership Award.
What's New: Crowley's Speed-to-Market program leverages the proximity of Central America and the Caribbean with frequent, direct vessel services for apparel and reefer shippers and others seeking to get products to market faster.
201-761-3000 | www.evergreen-line.com
Parent Company: Evergreen Group
Logistics Division: Evergreen Shipping Agency (America) Corp.
Taiwan-based Evergreen was founded in 1968 by Group Chairman Dr. Yung-fa Chang and commenced full container liner services in 1975.
It has developed into a global carrier, operating one of the industry's newest fleets and serving all six continents.
Now, some 40 years since it began changing the tides of ocean shipping, Evergreen continues to make waves with its ongoing global reach, environmental responsibility, customer-driven services, and innovation.
Web Tools: Integrated e-commerce services via Evergreen's ShipmentLink portal; enhanced e-reports available to all customers, with new functions including event-driven notification, tracking reports, and statistics to help manage and monitor shipments.
Fleet Size: 190+ vessels
Customer Awards: Best Shipping Line-Intra Asia, Asian Freight and Supply Chain Awards 2006; Corporate Social Responsibility, Humanitarian, Educational and Environmental Efforts—International Shipping Magazine 2006; E-commerce Excellence award, LOG-NET, 2003 and 2004.
What's New: Evergreen's new S-type Greenship vessels incorporate environmental features that surpass the requirements of new and soon-to-be-introduced international regulations. Evergreen Group's Chang Yung-Fa Foundation recently opened a Maritime Museum and assembled the 70-member world-class Evergreen Symphony Orchestra.
973-775-5300 | www.hamburgsud.com
Parent Company: The Oetker Group
Hamburg Sud specializes in marine transport and logistics, with a focus on containerized temperature-sensitive cargo shipping. Company services link North America, South America, Europe, the Mediterranean, Asia, India, Pakistan, and Australia/New Zealand.
Web Tools: Online booking, cargo tracking and tracing.
Fleet Size: 139 vessels
Customer Awards: Eastern Canadian Freight Forwarders Top Ocean Carrier; Central Canadian Freight Forwarders Top Ocean Carrier.
What's New: Hamburg Sud upgraded its Trident service to weekly rotation earlier this year. The stand-alone service links Australia/New Zealand, the East Coast of North America, and North Europe.
617-984-0300 | www.hapag-lloyd.com
Parent Company: TUI AG
For more than 150 years, Hapag-Lloyd has linked continents, countries, and cultures.
A player in the global door-to-door container transport industry, the company handles complex logistics packages along the transportation chain, delivering a comprehensive range of shipping services.
Hapag-Lloyd operates 330 sales offices in more than 100 countries.
Web Tools: Track-and-trace, interactive scheduling, freight rates, downloadable sea waybills.
Fleet Size: 144 vessels
Customer Awards: Canadian International Freight Forwarder Association—HL Carrier of the Year Nordatlantik; awards from the New York/New Jersey Foreign Freight Forwarders and Brokers Association and the Port of Montreal.
What's New: Hapag-Lloyd constantly enhances and optimizes its service offerings to guarantee shippers fast, flexible links. Hapag- Lloyd's service to Australia, for example, was recently expanded and now offers faster transit times.
877-678-SHIP | www.horizonlines.com
Parent Company: Horizon Lines Inc.
Horizon Lines, Inc. is the nation's leading domestic ocean shipping and integrated logistics company comprised of two primary operating subsidiaries.
Horizon Lines, LLC operates a fleet of 21 U.S.-flag containerships and five port terminals linking the continental United States with Alaska, Hawaii, Guam, Micronesia, and Puerto Rico.
Horizon Logistics, LLC offers customized logistics solutions to shippers from a suite of transportation and distribution management services designed by Aero Logistics, information technology developed by Horizon Services Group, and intermodal trucking and warehousing services provided by Sea-Logix. Horizon Lines, Inc. is based in Charlotte, N.C.
Web Tools: Online booking, track-and-trace, and payment applications that allow customers to create customized reporting; event notification; and e-mail or threshold activity alerts.
Fleet Size: 21 vessels
Customer Awards: 2007 Lowe's Platinum Carrier; 2007 Wal-Mart's Jones Act Carrier of the Year
What's New: Horizon Lines, Inc. outlined a road map for developing a U.S. Marine Highway that will ease congestion around gateway trade corridors and improve the overall efficiency of America's transportation system earlier this year.
Horizon Lines is working with maritime unions to design a viable labor model for a Coastwise Container Feeder Network. The feeder service will act as a safety valve, moving containers from congested gateways to smaller ports closer to destination, with better intermodal connections.
Horizon Lines implemented Horizon Green to better understand and measure its impact on the environment, and to develop programs that incorporate environmental thinking and mitigation into the core operations, focusing on marine environment, emissions, sustainability, and carbon offsets.
Horizon Lines' new ReeferPlusGPS container tracking and shipment monitoring solution in the Puerto Rico trade is designed to track high-value perishable cargo through the entire transport chain from packing to delivery.
504-529-2100 | www.intermarineusa.com
Parent Company: Intermarine, LLC
New Orleans-based Intermarine provides worldwide ocean transport and inland heavy haul services for breakbulk, specialized project, and heavy lift cargo. The company also operates offices in Houston, Caracas, Buenos Aires, Shanghai, Seoul, and Mumbai.
Web Tools: Company information, weekly sailing schedules.
Fleet Size: 30 vessels
Customer Awards: 21st Asian Freight & Supply Chain Awards, Best Shipping Line -Project Cargo.
What's New: Intermarine's latest service offering comprises a route between China, Japan, and Korea and the Persian Gulf and India.
It also now provides on-demand heavy-lift service between the entire Asian north coast to the Arabian Gulf nations in the West and all points in between.
Using up to nine vessels capable of 400- to 500-metric-ton self-sustained lifts, this new service is designed to meet the needs of new oil and gas facilities in the Middle East, as well as power generation plants in Southeast Asia, and various other global infrastructure development projects.
973-514-5187 | www.maerskline.com
Parent Company: A.P. Moller-Maersk Group
Logistics Division: Maersk Logistics USA
The A.P. Moller-Maersk Group, headquartered in Copenhagen, Denmark, operates offices in more than 125 countries.
In addition to worldwide container shipping and logistics services, the A.P. Moller-Maersk Group is engaged in exploring and producing oil and gas, shipbuilding, and aviation. It also offers transportation and maritime services to the U.S. government.
Web Tools: Online booking, shipping instructions, bill of lading printing, tracking and tracing reports, customs clearance, rate search and request, live chat 24 hours a day, Monday-Friday.
Fleet Size: 500 vessels
Customer Awards: 2006-07 Origin Cargo Manager of the Year—Wal-Mart.
What's New: Direct U.S. Southwest/West Coast service to Australia and New Zealand with calls in Sydney, Melbourne, and Auckland, New Zealand. The service includes a 14-day transit from Long Beach to Auckland.
800-OK-GATOR | www.molpower.com
Parent Company: MOL Ltd. (Mitsui O.S.K. Lines)
Consolidation Division: MOL Consolidation Services, Ltd. (MCS)
Logistics Division: MOL Logistics (U.S.A.) Inc.
MOL (America) Inc., MOL's wholly-owned liner subsidiary in North America, employs 500 transportation professionals in 26 sales offices throughout the United States, Canada, and Mexico.
Founded in 1884, MOL's business diversity makes it one of the world's most financially solvent transportation companies.
Web Tools: Online booking requests and shipping instructions; bill of lading searching, viewing, and printing; global shipment tracking; reports; sailing schedules.
Fleet Size: 874 vessels
Customer Awards: 2007 Ocean Service Provider of the Year Award—Limited Brands Logistics Services (transportation arm of specialty retailer Limited Brands)
What's New: In July 2008, MOL expanded its service to the growing South Atlantic region when it began calling on Jacksonville Port Authority's (JAXPORT) Blount Island Terminal.
With the January 2009 scheduled completion of its new TraPac Terminal at JAXPORT, MOL will solidify its commitment to enhancing its East Coast global service, while continuing to strengthen its presence in Latin America and the Caribbean.
888-695-7447 | www.nykline.com
Parent Company: Nippon Yusen Kabushiki Kaisha
Logistics Division: NYK Logistics (Americas) Inc.
Nippon Yusen Kabushiki Kaisha (NYK), founded in 1885, is one of the world's largest marine transportation and logistics companies.
The NYK Group operates more than 800 major ocean vessels, as well as fleets of planes, trains, and trucks. NYK employs more than 52,000 people worldwide with offices in 27 countries and 240 locations.
NYK is based in Tokyo, and has regional headquarters in New York, London, Singapore, Hong Kong, Shanghai, Sydney, and Sao Paulo. As a group, NYK revenue in fiscal 2008 was $25.8 billion.
The company also offers logistics services in a highly integrated transportation network by designing, building, and operating innovative logistics solutions that measurably improve quality, cost, and customer service through the integration of knowledge, network, and information capabilities.
Web Tools: Rate inquiry, customized reports, booking, bill of lading processing, shipment alerts.
Fleet Size: 800+ vessels
Customer Awards: 2008—World's Most Ethical Companies; Global 100 Most Sustainable Corporations; Dow Jones Sustainability Index; Ford Supplier Sustainable Forum; Circle of Excellence Award—NYK Logistics
What's New: Direct all-water service from China to U.S. East Coast-SCE (South China East Coast Express)
888-388-OOCL | www.oocl.com
Parent Company: OOIL (Orient Overseas International Ltd.)
Logistics Division: OOCL Logistics (USA) Inc.
OOCL is among the world's largest integrated international container transportation, logistics, and terminal companies.
As one of Hong Kong's most recognized global brands, OOCL provides customers with fully-integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, North America, and Australasia.
OOCL is well-respected in the industry with a reputation for providing customer-focused solutions, a quality-through-excellence approach, and continual innovation. OOCL pioneered transportation coverage of China and is an industry leader in information technology.
Web Tools: OOCL's Web site and CargoSmart portal provide advanced visibility and exception management, enabling shippers, consignees, and logistics providers to keep cargo moving and delivered on time.
By applying both online tools and integration services, OOCL enables customers to plan, process, and monitor the critical path of multiple-carrier shipments and communicate in-depth, timely information to key parties in the supply chain.
Fleet Size: 71 vessels
Customer Awards: 2008 Agriculture Transportation Coalition (AgTC) Ocean Carrier Performance Award; Computerworld Smithsonian Institute Award; Green Flag Award from Port of Long Beach.
What's New: The Indian Subcontinent East Coast Express (IEX), connecting India and Pakistan to the U.S. East Coast. Five fast-transit, all-water services from Asia to the U.S. East Coast, with direct India-to-U.S. East Coast service.
+49-421-3083-0 | www.senatorlines.com
Parent Company: Hanjin Shipping
Headquartered in Bremen, Germany, the independent international container shipping company Senator Lines offers an integrated ocean and intermodal transportation network as well as customized transportation solutions.
Represented by 140 customer service offices and agents in 62 countries, the shipping line offers a wide network of partners and personalized local service.
With a total of 14 liner services making approximately 1,570 voyages per year, the German ocean carrier provides its customers with excellent connections to the strong growth markets of Northern Europe, Asia, the Far and Middle East, the Mediterranean, Canada, and South America.
Web Tools: Schedules, rates and surcharges, booking, bill of lading, cargo tracking, and access to INTTRA and GT Nexus.
Customer Awards: CIFFA Forwarders Choice Award 2007: Best Ocean Carrier Middle East, Lloyd's Loading List Star Performer Award 2007: Fastest transit time from the United Kingdom to South-East Asia
What's New: Doubled capacity on Mediterranean-Middle East-Asia services NMX and MEX, increased capacity in Mediterranean-Asia service MAP, new China Northern Europe Express service CNX.
United Arab Shipping Company (UASC)
908-272-0050 | www.uasc.net
Parent Company: United Arab Shipping Company (UASC)
UASC is the largest ocean carrier of dry cargo to the Middle East. It has assumed this position on merits as a carrier providing first class service to its customers.
Maintaining an unswerving commitment to serve the Arabian Gulf, UASC offers a wide scope of services to the Arabian Gulf/Red Sea and Indian Sub-Continent regions.
Web Tools: Shipment tracking.
Fleet Size: 44 vessels
Customer Awards: Recognized by Saudi Arabia Basic Industries for Dedicated Professional Services; Excellence in Service awarded by Qatar Petro Chemical Co. Ltd.
What's New: UASC formally took delivery of its new ship, M.V. Jazan, in Korea in July 2008.
201-222-8899 | www.yml.com.tw
Parent Company: Yang Ming Marine Transport Corporation
Logistics Division: Yes Logistic Corporation
Established in 1972, Yang Ming operates a fleet of 99 vessels, of which containerships are the main service force. Yang Ming transported more than 3.14 million TEUs in 2007, and practices a management philosophy of "Teamwork, Innovation, Honesty, and Pragmatism."
Web Tools: Scheduling, vessel tracking, shipment track-and-trace, bill of lading processing, and booking.
Fleet Size: 99 vessels
Customer Awards: Lowe's Ocean Carrier of the Year 2007.
What's New: The new Euromax Terminal in the port of Rotterdam was officially opened in September 2008. The Euromax Terminal, a partnership between ECT and the CKYH Alliance, offers COSCO Container Line, "K" Line, Yang Ming, and Hanjin Shipping state-of-the-art facilities for further expansion in northwestern Europe and provides customers with the best possible service.
Phase 1 of the terminal will eventually comprise 1,500 meters of quay wall with 12 deep-sea cranes and four special feeder/inland barge cranes. When everything is up and running by June 2009, the CKYH Alliance will have the capacity to handle 2.3 million TEUs annually.