Feature Stories
Managing a Customer-Driven Supply Chain
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
Logistics Gets to Work
As yet another sign that the U.S. economy is emerging from the downturn, the logistics job market is picking up, with a steady increase in hiring since last year.
The Shipper’s Guide to Project Logistics
Handling oversized cargo requires a special touch. Here's how to find a project logistics provider with the know-how to get the job done right.
Food Logistics: From Farm to Fork
A growing consumer interest in locally grown food is changing the way many food companies source products. Food quality and safety concerns, transportation costs, and local economic development efforts are compelling restaurants, groceries, and wholesalers to engage smaller producers and localize their supply chains.
Case Studies
DC Solutions
Warehouse Slotting, Profiling: The Right Place at the Right Time
A warehouse optimization project enables leather goods distributor Tandy Brands to better serve customers.
Reader Profile
Joe Perillo: The Persuader
Joe Perillo, director of supply chain, logistics, and lean enterprise for PTR Baler and Compactor, leads through influence.
Commentary
How-To
Ten Tips
Cutting Costs When Shipping Perishables
Avoid costly delays when shipping perishables with these tips from Crowley Maritime Corporation's Nelly Yunta and Kip Douglas
Trends
Sponsored
Above & Beyond
Nexus Distribution: A Fresh Sheet of Customer Service
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Above & Beyond
Hyundai Merchant Marine (HMM): Plus-Sized Customer Service
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
Past Issues
Digital Editions
©2020 Thomas Publishing Company
Checking InFelecia Stratton
Customer Service: Who Needs it?
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
IT Matters: Logistics & Supply Chain TechnologyDanny Halim
Navigating Global Supply Chain Risks
Danny Halim of JDA Software offers strategies for minimizing risk in the global supply chain.
Viewpoint: Logistics & Supply Chain AnalysisDan Steere
Driven to Succeed: Building a Safer Fleet
Dan Steere of GreenRoad offers tips for encouraging truck driver safety.