Articles | May 2015

Feature Stories

Case Studies

I.T. Toolkit

Awake at the Wheel: Delivering Customer Satisfaction

When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.

Reader Profile

Lori Harper: Running a Tight Ship

Lori Harper, vice president, supply chain management at Ingalls Shipbuilding, a division of Huntington Ingalls Industries (HII), is a natural leader who figures out solutions to unexpected challenges.


Felecia Stratton

Checking InFelecia Stratton

When the Walls Come Tumbling Down

Supply management professionals are increasingly accepting cross-functional cooperation in purchasing, supply management, production and inventory control to optimize overall company performance and increase competitiveness.

Kathryn C. Thomas

Fine Print: Supply Chain Legal IssuesKathryn C. Thomas

How Amtrak’s Supreme Court Case Affects Freight Shippers

Tired of being forced off the track, Class I Railroads are taking a stand in court over track-sharing privileges with Amtrak.

Nate Henderson

Online ExclusiveIT Matters: Logistics & Supply Chain TechnologyNate Henderson

Improving Customer Satisfaction with Consumer Engagement Apps

Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.

David Smith

Online ExclusiveIT Matters: Logistics & Supply Chain TechnologyDavid Smith, Russ Rasmus

Manufacturing Skills Gap Calls for New Approaches to Talent Development

To fill the skills gap, manufacturers must build skills from within, as well as partner with outside agencies.

Brian Sutter

IT Matters: Logistics & Supply Chain TechnologyBrian Sutter

Finding an Inventory Solution That’s Just Right for Your Small Business

Inventory management is often difficult and time-consuming for smaller businesses, but the right solution can remove some of the pressure.

Kevin Zweier

Viewpoint: Logistics & Supply Chain AnalysisKevin Zweier

Five Ways to Mitigate a Truckload Capacity Crunch

These five steps will ensure carriers can provide capacity when you need it most.

Tom Stretar

Online ExclusiveViewpoint: Logistics & Supply Chain AnalysisTom Stretar

7 Ways to Get the Most Out of Your Incentive Program

Employee incentives are a simple and valuable way to increase productivity in your facility.


Ten Tips

Improving Shipper/Carrier Relationships

To help save money, shippers should build a strong relationship with their LTL carrier.


Past Issues


Digital Editions

January 2022 Cover

Full Digital Issue

January 2022

(420 pages • 96.5 MB PDF)

July 2021 Cover

Full Digital Issue

July 2021

(228 pages • 371 MB PDF)

2022 Logistics Planner Cover

Digital Edition

2022 Logistics Planner

(123 pages • 18 MB PDF)

Top 100 3PL Providers Cover

Digital Edition

Top 100 3PL Providers

(20 pages • 0.96 MB PDF)

Readers’ Choice: Top 10 3PL Excellence Awards Cover

Digital Edition

Readers’ Choice: Top 10 3PL Excellence Awards

(8 pages • 0.38 MB PDF)

3PL Perspectives 2021 Cover

Digital Edition

3PL Perspectives 2021

(6 pages • 0.23 MB PDF)