Feature Stories
Customer Service Superstars And the Winners Are…
Three retailers explain how they use logistics and other functions to deliver outstanding customer service.
The Dairy Supply Chain: From Farm to Fridge
How milk and other dairy products moo-ve from tens of thousands of cows to store shelves across the country - with udder efficiency.
10 Ways to Steer a Career Drive
Take these steps to help accelerate your logistics career.
Case Studies
I.T. Toolkit
Azteca Foods Craves Inventory Management System
When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.
Reader Profile
Lin Ding: A Healthy Perspective on Procurement
Lin Ding, procurement manager at Ultimate Medical Academy, manages a team with a shared focus on procurement, supplier management, and contract management.
Commentary
How-To
Ten Tips
Supporting Sustainability Throughout the Supply Chain
Companies can support sustainability throughout their supply chains with these approaches.
Trends
Sponsored
Economic Development
Global Trade Game Changer
As the Panama Canal's $5.25-billion expansion nears completion, how are shippers and ports preparing?
Knowledge Base
Free Trade – Vital to Our Industry
Given the importance of free trade, it is important to know the positive effects of free trade and the Trans-Pacific Partnership on the U.S. economy.
Knowledge Base
The Value of a Positive Customer Experience
The real value of a software partner can be found in the days and weeks that come after the learning phase. Most customers are looking for a positive experience to happen after the purchase.
Thought Leaders
Realizing the Power of a Leveraged Platform
One way a manufacturer can mitigate the effects of increasing regulations and demand volatility is by working with a third-party logistics provider with a leveraged platform.
Past Issues
Digital Editions
©2020 Thomas Publishing Company
Checking InFelecia Stratton
Whatever It Takes
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Online ExclusiveFine Print: Supply Chain Legal IssuesGreg Braun
How “Chain of Responsibility” Affects the Supply Chain
The potential legislation of COR-related laws is expected to have a profound effect on all areas of the supply chain, requiring changes that will ultimately come at an increased cost.
Good Question
Is Logistics Boring?
Readers explain why this adjective does not apply.
Online ExclusiveIT Matters: Logistics & Supply Chain TechnologyJerry Stoll
Dimensioning on the Move
For quickly measuring freight at the point of pick-up, for reclassifying pallets, and for low-volume operations, mobile dimensioning is a low-cost game-changer.
IT Matters: Logistics & Supply Chain TechnologySid Geddam
Building the Connected Warehouse
A connected warehouse maximizes warehouse efficiency, as well as positions a company to decisively navigate constant changes across the supply chain. Real-time data intelligence delivers the visibility and control needed to effect measurable improvements.
Smart Moves: Supply Chain Careers & Education AdviceCheryl Citrone
Attracting More Women to the Transportation Profession
Establishing the groundwork and collaboration are vital to developing the solutions needed for the significant workforce challenges faced by the transportation industry. A key part of the mission is to attract women to the traditionally male-dominated transportation profession.
The Lean Supply ChainPaul A. Myerson
RFID: More Than Just a Better Barcode
Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.
Online ExclusiveViewpoint: Logistics & Supply Chain AnalysisBrett Conner
Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
Online ExclusiveViewpoint: Logistics & Supply Chain AnalysisMalysa O’Connor
The Perfect Order Has Evolved—Has Your Workforce Management Strategy?
By focusing on the frontline workforce—the biggest component to delivering the perfect order—companies can uncover hidden costs, maximize performance, and manage compliance risk.