A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Faculty members from some of the nation’s leading logistics and supply chain education programs share their thoughts about how higher education is preparing tomorrow’s professionals for the challenges ahead.
As larger vessels make their way through the expanded section of the Panama Canal, experts weigh the influence of the canal’s new capacity on global shipping.
Rickenbacker International Airport offers fast, efficient operations.
LeaderSHIP
Profile of Kirsten Hall, CEO of Logistics Planning Services in Woodbury, Minn.
Reader Profile
Profile of Joanne Wright, Vice President of Supply Chain, IBM
Ten Tips
Food producers, distributors, and retailers need to ensure safe handling procedures are in place to protect the food they handle.
Above & Beyond
Wagner Logistics helps a leading manufacturer of lawn care equipment overcome growing pains.
Knowledge Base
The driverless truck phenomenon is closer to reality than you might think and that means it’s time to start strategizing how this could impact supply chains. Here are three areas to start considering.
Knowledge Base
Working with a specialized transportation provider will save you time and headaches while keeping your customers happy and costs down.
Knowledge Base
An organized and well-prepared Request for Proposal (RFP) can yield a variety of benefits for your company. Here are five tips to consider before starting an RFP.
Thought Leaders
By managing inbound freight spend, shippers can decouple transportation costs from suppliers’ product charges and gain visibility to the lanes, volumes and synergistic opportunities that exist within their outbound network.
Checking InKeith Biondo
Times They Are A-changin’
High taxes and complex regulations create new choices for manufacturers: Nearshore? Offshore? Sue and settle? No matter what they decide, their supply chains will be impacted.
Good Question
GOOD QUESTION | What logistics concerns keep you up at night?
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
IT Matters: Logistics & Supply Chain TechnologyJohn Lash
How Precise Forecasting Tames Item Proliferation
More accurate forecasts enable better planning, lower inventory and manufacturing costs, and improved service levels.
Smart Moves: Supply Chain Careers & Education AdviceThomas W. Derry
Pursuing a Certificate? Learn Before You Act
Are you thinking about pursuing a certificate or certification in the supply management profession to enhance your knowledge and improve your career possibilities? Here’s a checklist to get you started.
Online ExclusiveSupply Chain PerspectivesNick McLean
How to Beat Amazon at the Retail and Supply Chain Game in 2017
With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.
Online ExclusiveSupply Chain PerspectivesBill Ravenscroft
Getting Distribution Centers in Peak Season Shape
Distribution centers (DCs) play a key role in the overall success of each peak season, as supply chain professionals must meet the surge in consumer demand and fulfill orders efficiently. Here are 10 ways to help you identify and fill seasonal needs of distribution centers.
Online ExclusiveViewpoint: Logistics & Supply Chain AnalysisHeather Vacca
Four Technologies Set to Change the Future of Logistics
Get ready for a supply chain paradigm shift. These technologies will cause shippers to rethink cost-cutting measures and rewrite logistics strategies.
Online ExclusiveViewpoint: Logistics & Supply Chain AnalysisChris Jones
Getting the Goods on Logistics this Holiday Season
In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.