Feature Stories
How Retailers Earn 5-Star Reviews
This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.
Continuing Education: What's on the Menu?
No matter how skilled or credentialed, today’s supply chain managers have a lot to learn–and a lot of ways to do so. With the marketplace growing more complex, continuing education professionals are introducing new programs and revising old standbys.
The Changing Logistics of Grocery Delivery: It’s In The Bag
Grocers are working to satisfy consumers’ growing demand for rapid delivery of everything from apples to watermelon. To accomplish this, they’re educating personal shoppers, developing new technologies to handle the last mile of delivery, rethinking their distribution networks and inventory planning, and partnering with technology companies.
2018: A Year to Remember
2018 has been marked by tariffs, trade deals, and technological advancements. Here are the highlights.
Case Studies
Casebook
Food Distributor Plays It Cool
Food services distributor Golden State Foods found the cold chain performance monitoring capabilities it needed to meet customer compliance requirements from fleet management solutions provider Coretex.
LeaderSHIP
What Are The Possibilities?
Profile of Mark Baker, chief technology officer of Pilot Freight Services.
Reader Profile
Regenerating Logistics
A profile of Denise Kopko, vice president of operations—commercial, supply chain and logistics, with Veolia North America, an environmental services company focused on designing and providing water, waste and energy management solutions for commercial, municipal and industrial customers.
Commentary
How-To
Ten Tips
Selecting a Cloud-based TMS
10 tips for selecting and implementing a SaaS-based TMS solution.
Trends
Freight Flow and the Economy: Asked and Answered
Industrial IoT: Friend of the Environment
Global
Trade Wars, Cyber Threats Top Maritime Concerns
Mail Merge: China Post, Lufthansa Enter Capacity Agreement
Economic Nationalism Challenges Global Supply Chains
Weather Forecast: Supply Chain Disruptions Ahead
Sponsored
Knowledge Base
Tis the Season to be Agile
Shippers can mitigate supply chain fluctuations and disruptions by leveraging the expertise of 3PLs.
Knowledge Base
Improving Supply Chain Performance by Focusing on Daily Improvement
When first engaging in a partnership, shippers and their logistics providers identify a desired outcome and work collaboratively to deliver on those promises. In order to achieve the desired ROI and deliver on the promises made during the sales process, both parties need daily activities to align with that objective.
Past Issues
Digital Editions
©2019 Thomas Publishing Company
Checking InFelecia Stratton
A Lot to Learn
There are a multitude of resources available to help even the busiest logistics professionals hone their skillsets.
E_CommerceNick McLean
Not So Fast: Rethinking Multi-Item Orders
Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.
Good QuestionKatrina Arabe
Good Question: What are your top supply chain predictions for 2019?
Readers get out their crystal balls and reveal the supply chain developments they expect to have the biggest impact in 2019.
IT Matters: Logistics & Supply Chain TechnologyDiane Fanelli
Pushing Blockchain Past the Hype
By developing a more holistic view of company operations, businesses can then turn to the channel community to identify real-world, impactful applications for blockchain.
Risks and Rewards: Risk Management StrategiesPat Larkin
Keeping Truckers Safe on the Road
How supply chain managers can identify risky drivers, reduce liability, and protect their truck drivers.
Viewpoint: Logistics & Supply Chain AnalysisBen Tyrrell
Why Millennials Deserve Our Attention
How the growing millennial market will transform the supply chain sector.