Archive: Sep 2019

FSVP Inspections Are Underway—Is Your Foreign Food Supplier Ready?

According to the FDA, the United States imports about 15% of its food supply. More than 200 countries and about 125,000 food facilities and farms supply 32% of the vegetables, 55% of the fruit, and 94% of the seafood that Americans consume annually. Imported food can be hazardous, picking up harmful contaminants along its journey […]

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5 Key Things to Consider in an ERP Software Selection Project

5 Key Things to Consider in an ERP Software Selection Project

Picking the right ERP solution can be tough. There are lots of options when considering an Enterprise Resource Planning (ERP) system today, partially because generic ERP solutions that must be customized are being replaced with cloud-based, industry-specific solutions. From agriculture and transportation to entertainment and banking, there now are specific solutions for many industry verticals. […]

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How to Maintain Composure During Trucking Capacity Shifts

When logistics executives and decision-makers get together, the conversation often turns to transportation and truck capacity—currently a conundrum for many. Loosening capacity means spot market rates are down 20% on average, which can be a tempting proposition for shippers, despite inherent volatility. On the other hand, a tougher pricing environment means trucking company failures are […]

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Consumer Demands Put Pressure on Furniture’s Final Mile

While brick and mortar stores remain the shopping venues of choice for the majority of US furniture buyers, the battleground is shifting. By 2012, 27 percent of total home furnishings revenue will come from online sales (Statista), and that share is growing at a double-digit rate. The trend has ramped up the pressure for fast, […]

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Walgreens Brings the Goods to You With New Drone Delivery Program

  Walgreens is taking steps to make their customers’ experiences as seamless and stress-free as possible.  In a new partnership with Alphabet’s drone service, Wing, the company will be testing a new on-demand option that delivers foods and beverages to customers. Eventaully, Walgreens hopes to incorporate over-the-counter medications into its offerings.   The move comes in […]

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Solving the Trucking Labor Shortage

The convenience of e-commerce is quickly driving up the number of product shipments across the U.S. In fact, Pitney Bowes’ latest shipping index reveals an 8% year-over-year growth in U.S.-based shipments. As more consumers start shopping with e-commerce giants such as Amazon, it remains to be seen whether the trucking industry can keep pace. According […]

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Scott Fisher

EFW’s Net Promoter Score Program Measures Customer Satisfaction

Q: Why implement a Net Promoter Score Program? A: The Net Promoter Score (NPS) has become one of the most popular approaches to measure and improve customer service. It’s a metric that a growing number of our clients are adopting to gauge not only customer satisfaction, but our performance. Along with recognizing the transformative business […]

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Eric Mautner

M&A: What You Need To Know

Q: What is the most common hurdle a buyer and seller face when attempting to consummate a transaction? A: The most common hurdle is the gap between what the seller feels the business is worth, and what the buyer is willing to pay. For the seller, it can be an emotional decision and they may […]

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