This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
Competition has never been tougher to obtain supply chain talent, forcing companies to rethink recruitment strategies. Here are some best practices for companies to integrate into supply chain talent recruitment.
When consumers are ravenous for a trendy food or beverage, whether an unexpected, one-time jump or a seasonal occurrence, supply chain professionals can meet demand and boost sales by leveraging analytics to more accurately forecast demand shifts and working closely with business partners to expand capacity.
New services and solutions
GM's executive director of global aftersales supply chain, warehousing, and logistics discusses her role and answers the big questions.
The hot supply chain words or phrases for the coming year and the concepts behind them.
Readers reveal the deciding factor in choosing a logistics provider: cost or customer service.
Green Landscape: Supply Chain Sustainability
Reusable packaging supports a circular economy. From cradle to grave, packaging can be manufactured, used, reused and reprocessed without impacting the solid waste stream. This is a huge benefit considering limited- and one-time-use packaging contributes to the waste crisis.
IT Matters: Logistics & Supply Chain Technology
Lost visibility into your supply chain means lost value. The good news is that the right telematics and related technologies can help maintain powerful visibility and control over even the most complex global supply chain networks in service today.
10 actionable tips to improve and/or implement green supply chain operations
Above & Beyond
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
A third-party logistics provider with its own dedicated workforce is still a company's best option for handling and storing sensitive goods.
Whatever challenges your perishable goods operation faces, it’s likely that the right 3PL can offer innovative solutions.
Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.
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