Feature Stories
The CX Files
This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
A Hire Purpose: 11 Strategies to Recruit Supply Chain Talent
Competition has never been tougher to obtain supply chain talent, forcing companies to rethink recruitment strategies. Here are some best practices for companies to integrate into supply chain talent recruitment.
Hunger Games: Managing Food Logistics Challenges When Demand Spikes
When consumers are ravenous for a trendy food or beverage, whether an unexpected, one-time jump or a seasonal occurrence, supply chain professionals can meet demand and boost sales by leveraging analytics to more accurately forecast demand shifts and working closely with business partners to expand capacity.
Case Studies
Reader Profile
Taking the Wheel of GM's Service Parts
GM's executive director of global aftersales supply chain, warehousing, and logistics discusses her role and answers the big questions.
Commentary
How-To
Ten Tips
Growing a Green Supply Chain
10 actionable tips to improve and/or implement green supply chain operations
Sponsored
Above & Beyond
Scaled 3PL Solutions Heal Pharma's Supply Chain
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
Knowledge Base
What's the Deal With Flexible Warehousing?
A third-party logistics provider with its own dedicated workforce is still a company's best option for handling and storing sensitive goods.
Knowledge Base
Leverage Your 3PL's Real Estate Assets For In-Demand Cold Storage
Whatever challenges your perishable goods operation faces, it’s likely that the right 3PL can offer innovative solutions.
Knowledge Base
Need Speed Across the Supply Chain? It's All About the Barcode
Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.
Past Issues
Digital Editions
©2020 Thomas Publishing Company
Checking InKeith Biondo
What's the Word?
The hot supply chain words or phrases for the coming year and the concepts behind them.
Good QuestionKatrina Arabe
GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?
Readers reveal the deciding factor in choosing a logistics provider: cost or customer service.
Green Landscape: Supply Chain SustainabilityAman Sangha
Four Ways Reusables Benefit the Circular Economy
Reusable packaging supports a circular economy. From cradle to grave, packaging can be manufactured, used, reused and reprocessed without impacting the solid waste stream. This is a huge benefit considering limited- and one-time-use packaging contributes to the waste crisis.
IT Matters: Logistics & Supply Chain TechnologyMichael Burdiek
Seeing Clearly: The Value of Visibility
Lost visibility into your supply chain means lost value. The good news is that the right telematics and related technologies can help maintain powerful visibility and control over even the most complex global supply chain networks in service today.