Articles | January 2021

Feature Stories

Case Studies

DC Solutions

Legend Valve Opens Fulfillment Spigot

The integration between 6 River Systems collaborative mobile robots called Chucks, Packsize, and JD Edwards’ ERP systems doubled Legend Valves’ pick rates and increased its order management and shipping accuracy.


Working Like a Dog to Fill Pet Food Surge Orders

A niche pet food company thrives during the COVID-19 pandemic thanks to a long-standing partnership with its third-party logistics provider.

I.T. Toolkit

SerVaas Laboratories Cleans Up with Business Intelligence

When a company's employee roster includes 100 workers but the products are sold in one dozen countries, accurate sales and inventory data is critical. Business intelligence solutions, however, have traditionally exceeded the budgets of small to mid-sized companies.


An All-American Leader

Jessica Tyler learned in her early career as a teacher that the best way to help people reach their potential is to have a relationship with them, which shaped her open-book leadership style as president of cargo at American Airlines.

Reader Profile

Sylvia Wilks: Kicking the Tires

In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.


Online ExclusiveCory Turner, Head of Healthcare Strategy, Tecsys

Are We Ready to Deliver the COVID-19 Vaccine?

Is the supply chain ready to deliver COVID-19 vaccines? The supporting technology exists and the resources are in place, but now that the vaccine is available, it's up to the logisticians to connect those dots from end to end.

Online ExclusiveMark Wheeler, Director of Supply Chain Solutions, Zebra Technologies

Warehouse Trends Resulting from the Pandemic

The demands that shaped the industry in 2020 will continue in 2021, leaving warehouses to evaluate how they will keep pace with consumer and commercial demands. The adoption of new technologies will help optimize operations for years to come.

Dave Bush

3PL Line: Third-Party Logistics PerspectivesDave Bush

FTL vs. LTL: What's the Difference? 

Understanding these seven key differences between shipping full truckload (FTL) and less than truckload (LTL) allows shippers to achieve the best possible results and support planning.

Keith Biondo

Checking InKeith Biondo

From a Modest Beginning

When we started Inbound Logistics in 1981, the latest technology was using fax machines to distribute routing guides to vendors. Forty years later, we've advanced to using technology in a pivotal year, empowering the demand-driven enterprise.

Felecia Stratton

Checking InFelecia Stratton

A Valid Question

"Inbound logistics" doesn't sound odd now. But in 1980, it was counterculture. Today, many call this approach supply chain management or the demand-driven enterprise. No matter what you call it, the benefits and value are clear.

Sean Harapko

COVID-19Sean Harapko

Disruption Reinvents the Supply Chain

As COVID-19 changes our world, there has been a dramatic shift in how supply chains are viewed within an organization. It's now increasingly recognized as an area where companies have the most to gain or lose.

Mary Lamie

EcoDevMary Lamie

How the National Freight Strategic Plan Can Benefit Shippers

The new National Freight Strategic Plan lays out a vision for long-term investments in infrastructure, the workforce, and other essential parts of the freight system aimed at strengthening the nation’s competitiveness.

Steve Cernak

E_CommerceSteve Cernak

Revisiting Brand Management Policies

The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.

Good QuestionKatrina Arabe

If you were writing a book on the supply chain in 2020, what would you call it?

With 2020 in the books, Inbound Logistics readers summed up the year with book titles encapsulating the page-turner that was 2020.

Ryan Purcell

Green Landscape: Supply Chain SustainabilityRyan Purcell

Healthier Planet = Healthier Bottom Line

Companies must expand their focus beyond direct costs and simplistic service metrics and take a broader view to understand the sustainability and risk considerations in their network. If done properly, the following changes can promote a healthier planet and bottom line.

Jon Chorley

IT Matters: Logistics & Supply Chain TechnologyJon Chorley

Building Coherent Enterprise Architecture

To stay competitive, many companies have turned to new solutions like artificial intelligence, IoT, and blockchain for a competitive edge. Many companies, however, failed to address the elephant in the room: the on-premise, decades-old systems they used for core supply chain operations.

Glenn P. Clinger III

Logistics ManagementGlenn P. Clinger III

5 Steps to Process Improvement

As many companies close their doors and others struggle to stay afloat, process improvement has become more important than ever to save money and attain greater efficiency.

Ken Bays

Reverse LogisticsKen Bays

Achieving a Sustainable Returns Program

Reverse logistics can be an opportunity for retailers and CPGs with the right approach.

Brian Kennedy

Smart Moves: Supply Chain Careers & Education AdviceBrian Kennedy

Crafting a Notable Job Title

More supply chain jobs are readily available in the economy than there are people to fill them. A great way to take the next step in attracting supply chain talent lies within crafting a notable job title.

John Thielens

Supply Chain SecurityJohn Thielens

How Ransomware Kidnaps Supply Chains

The volume and sophistication of cyberattacks has increased in recent years, but even more so with COVID-19 and the shift to remote work. Most notably, there has been a particularly concerning rise in ransomware attacks.

Paul A. Myerson

The Lean Supply ChainPaul A. Myerson

Professional Education: Time to Pay It Forward

While more people are earning supply chain management degrees and certifications, it hasn’t been enough to fill current needs. We need to do our part.

Charles Sauer

Viewpoint: Logistics & Supply Chain AnalysisCharles Sauer

Rail Price Controls? Ridicule the Thought

The government needs to be looking not at rail freight price controls, but at ways to make the rail industry even more competitive, says Charles Sauer at the Market Institute.


Ten Tips

Optimizing LTL Shipping

Less-than-truckload (LTL) freight shipping is critical to everyday commerce and is an economical way to ship palletized or loose freight. Here’s how to do it well.


Past Issues


Digital Editions

January 2022 Cover

Full Digital Issue

January 2022

(420 pages • 96.5 MB PDF)

July 2021 Cover

Full Digital Issue

July 2021

(228 pages • 371 MB PDF)

2022 Logistics Planner Cover

Digital Edition

2022 Logistics Planner

(123 pages • 18 MB PDF)

Top 100 3PL Providers Cover

Digital Edition

Top 100 3PL Providers

(20 pages • 0.96 MB PDF)

Readers’ Choice: Top 10 3PL Excellence Awards Cover

Digital Edition

Readers’ Choice: Top 10 3PL Excellence Awards

(8 pages • 0.38 MB PDF)

3PL Perspectives 2021 Cover

Digital Edition

3PL Perspectives 2021

(6 pages • 0.23 MB PDF)