Articles | April 2022

Feature Stories

Case Studies

LeaderSHIP

Culture, Collaboration, and Courage

Profile of Megan Davidson, chief people officer, Crowley

Commentary

Keith Biondo

Checking InKeith Biondo

Artificial and Human Intelligence: An Unbeatable Combination

Investment in logistics technology—$26 billion in the past seven years—is white hot right now. Here’s a small sampling of the types of solutions that venture capitalists are financing.

Mark Haslam

E_CommerceMark Haslam

Out of Stock? Hoarding is Not a Solution

Investing time and money in making products available is more important today than ever before, thanks to the ripple effects of COVID-19. Capacity constraints and delivery agents have been upended, and product availability is at risk. Rising digital trends and changing consumer behavior and spending habits have also led to an urgency to respond to market conditions quickly.

Good Question

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Readers share how they keep their smaller retail businesses competitive against massive-commerce companies.

Tim Motter

IT Matters: Logistics & Supply Chain TechnologyTim Motter

Digital Transformation: The Experience is King

Over the holidays, my wife and I decided to give ourselves the gift of a new couch. Because I work in transportation and logistics, I knew that constraints up and down the supply chain easily could result in a long delivery lead time. So it was a pleasant surprise when the home furnishings company said to expect the couch in about three weeks.

Paul A. Myerson

The Lean Supply ChainPaul A. Myerson

Lean Isn't Mean and Agile Isn't Cheap

Back in 2014, I wrote a column extolling the benefits of a lean and agile supply chain, also known as a hybrid strategy. Depending on your product or service, your supply chain may tilt more one way or the other, or it might be segmented but still exhibit characteristics of both. For example, if you sell commodities, you would focus more on efficiency. If you were in fashion, you’d tend to be more responsive.

How-To

Ten Tips

Managing the Amazon Effect

Whether online or in-store, customers expect an immediate and frictionless shopping experience, thanks to Amazon. To compete, you must level the playing field with experiences that keep customers coming back to your branded e-commerce site.

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